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Privacy policy

Ticketmaster

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Score85.0
Reviewed
Policy typePrivacy policy
Concern findings2
Protections2
Source supportStrong

Source provenance

Verified official source
Retrieved
Published

Snapshot hash 5129d769c4e0dba54e30c3992887424ef92a6cc3af57d77b53796a3449691e2f

Snapshot of the source text at fetch time — not a live mirror of the policy page.

Plain-English summary

The privacy policy indicates that your information may be shared with new owners if the business is sold (risk_flags-1). Additionally, your information is shared with Event Partners, and their own privacy policies dictate its use (risk_flags-2).

95% confidence

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Risk Flags

Critical issues and red flags that could lead to significant harm or privacy exposure.

high95% confidence confidence

Sale of Business May Result in Data Transfer

The company may share user information with any successor organization if all or part of its business is sold.

Why it matters: If the business is sold, your personal information may be transferred to the new owner, who may have different privacy practices.

Depending on the terms of the sale of our business, we may share information with any successor to all or part of our business. Where the data controller of your information changes, the new data controller is obligated to notify you of this change.

YOUR INFORMATION WITH, paragraph 5 · Citation strength: strong

medium95% confidence confidence

Sharing Personal Information with Event Partners

The company shares your information with Event Partners (artist, promoter, record label, or venue) to allow them to manage events and for other reasons described in their privacy policies.

Why it matters: Your personal information is shared with Event Partners, and how they use it is governed by their own privacy policies, which may differ from this policy.

We share your information with our Event Partners so that they can run the event and for other reasons described in their privacy policies.

YOUR INFORMATION WITH, paragraph 5 · Citation strength: strong

Data Use

How the company collects, processes, and shares your personal information.

Looking good

No data-use concerns flagged

Verbaterm only flags concerns it can cite. No source-backed data-use findings are shown here.

Cancellation and Renewal

Details on how subscriptions or services can be canceled or renewed.

Looking good

No billing surprises spotted

Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.

Gotchas

Potentially overlooked clauses that could create unexpected obligations or costs for users.

Looking good

No hidden gotchas

Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.

Protections

Current features or practices that protect users.

Protection95% confidence confidence

Advance Notice of Major Privacy Changes

If the company makes any major changes to its privacy practices, they will inform the user and ask for permission if necessary.

Why it helps: Users will be notified of significant changes to privacy practices and will have the opportunity to consent to them if required.

If we ever make any major changes to our privacy practices, we’ll let you know. If necessary, we’ll also ask for your permission.

[Contact](https://privacy.ticketmaster.com/en/privacy-policy#contact-us "Contact"), paragraph 8 · Citation strength: strong

Protection95% confidence confidence

User Control Over Marketing Communications

Users can change their marketing preferences at any time to stop receiving marketing information or offers via various channels.

Why it helps: Users have control over the marketing communications they receive, allowing them to opt-out if they choose.

To contact you with information or offers regarding upcoming events, products or services via email, push and web notifications, SMS, messaging services or social media platforms. You can change your marketing preferences at any time; see [“Your choices and rights”](https://privacy.ticketmaster.com/en/privacy-policy#your-choices-&-rights "Your choices and rights") section below.

2. Subject to your choices, paragraph 1 · Citation strength: strong

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