Ticketmaster
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Source provenance
Verified official sourceCanonical URL: https://privacy.ticketmaster.com/privacy-policy
What changedMaterial language shifts detected around cancel, personal data, privacy, share your. 187 new line(s), 252 removed line(s).
Snapshot hash 6682c98fb33437a4d42679b3a9d90b63e607b33db534af7b27ac0c967754e200
Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
This privacy policy has several notable concerns. If you delete your account, you will lose access to any digital assets you own (risk_flags-1). Furthermore, you cannot delete your account if you have an upcoming event, even if you have your tickets; you must wait until the event has passed (risk_flags-2). Information shared with Event Partners or third-party event organizers will be subject to their own privacy policies. Additionally, personal information is shared with a third-party fraud screening provider, Forter, Inc., which may use the information according to its own privacy policy (data_use-1).
89% confidence
Critical issues and red flags that expose users to significant harm.
Deleting your account will cause you to lose access to any digital assets (i.e. NFTs) that you may own.
Why it matters: Users who delete their account will lose access to any digital assets they own.
A deletion of your account will result in loss of access to any digital assets (i.e. NFTs) that you may own.
The request to delete your account cannot be made if you have a ticket or transaction for a future event, even if you have printed or received these tickets. The request can only be exercised once the event has passed.
Why it matters: Users cannot delete their account if they have an upcoming event, even if they have already printed or received their tickets. They must wait until the event has passed to exercise their right to delete.
The right to delete or erase your account cannot be made where you have a ticket or transaction for a future event even if you have printed or received these tickets so once the event has passed then this request can be exercised.
Practices concerning the collection, processing, and sharing of user data.
For fraud prevention purposes, personal information is shared with Forter, Inc., a third-party provider of fraud screening services.
Why it matters: Your personal information is shared with a third-party service for fraud prevention, and this third-party may use such information in accordance with their own privacy policy.
For the purposes of fraud prevention, we share your Personal Information with Forter, Inc., our third-party provider of fraud screening services, who may use such information in accordance with the Forter privacy policy .
Terms related to subscription, cancellation, and renewal policies.
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No billing surprises spottedLess obvious clauses that may be to the user's detriment.
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No hidden gotchasTerms and features that protect user rights and privacy.
The company will inform users if any major changes are made to their privacy practices and will ask for permission if necessary.
Why it helps: Users will be notified of significant updates to privacy practices, allowing them to review and understand any changes to how their data is handled. Consent will be sought for changes that require it.
If we ever make any major changes to our privacy practices, we’ll let you know. If necessary, we’ll also ask for your permission.
The company takes steps to ensure information is protected and securely deleted when it is no longer needed.
Why it helps: This commitment helps protect user privacy by ensuring that personal information is not retained indefinitely and is disposed of securely when its purpose has been fulfilled.
We’re always taking steps to make sure your information is protected and deleted securely when we no longer need it. Learn More
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