Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
The company may monitor and record your communications for quality assurance and training. It collects information from various external sources, including social media and data brokers, and uses de-identified or aggregated data for its own and third parties' business and marketing purposes. Your information may be shared with Verizon affiliates for marketing. The company also shares data with advertising companies for targeted ads and utilizes social network plug-ins that may collect your data even without interaction. The company states it cannot guarantee the security of your personal information and does not respond to 'Do Not Track' signals. For international users, data may be transferred to and processed in the United States, and the company broadly defines and uses sensitive personal information for many business purposes.
90% confidence
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Risk Flags
3 findings
Critical issues and red flags that may indicate potential harm or significant risk to the user. These include practices that are uncommon, potentially deceptive, or may lead to irreversible negative consequences.
medium90% confidence
No Guarantee of Information Security
The company states that despite its efforts, it cannot guarantee that its safeguards will prevent every unauthorized attempt to access, use, or disclose personal information.
Why it matters: Your personal information may be at risk of unauthorized access, use, or disclosure, as the company cannot guarantee its safeguards will prevent every attempt.
Although we strive to keep information secure, we can’t guarantee that our safeguards will prevent every unauthorized attempt to access, use or disclose personal information.
INFORMATION SECURITY AND RETENTION, paragraph 4 · Citation strength: strong
medium95% confidence
Does Not Respond to Do Not Track Signals
The company explicitly states that it does not currently respond to Do Not Track signals in your web browser setting.
Why it matters: Your online tracking preferences, as communicated by Do Not Track signals, may not be honored by the company, potentially leading to continued tracking of your browsing activity.
We do not currently respond to Do Not Track signals in your web browser setting.
INFORMATION SECURITY AND RETENTION, paragraph 9 · Citation strength: strong
medium90% confidence
Data Transfer to the U.S. for International Users
If you are a resident of a country other than the United States, by using the company's apps, sites, or service and providing information, you understand and agree that your information may be transferred to and stored on servers located outside your resident jurisdiction and that you consent to the transfer of such data to the United States for processing.
Why it matters: If you reside outside the U.S., your personal data may be transferred to and stored on servers in the United States, and you consent to this transfer and processing under U.S. laws, which may differ from your home country's data protection laws.
By using our apps, sites or service and providing us with information, you understand and agree that your information may be transferred to and stored on servers located outside your resident jurisdiction and, to the extent you are a resident of a country other than the United States, that you consent to the transfer of such data to the United States for processing by us in accordance with this Privacy Policy.
INFORMATION SECURITY AND RETENTION, paragraph 12 · Citation strength: strong
Data Use & Sharing
3 findings
Policies related to the collection, processing, and sharing of user information, including with third parties. This section also covers data retention and anonymity practices.
medium90% confidence
Collection of Communication Content for Quality Assurance and Training
When you contact the company or they contact you, they and their vendors may monitor or record that communication for quality assurance, to train or support employees, resources or systems, and security purposes.
Why it matters: Your communications with customer service or other company contacts may be monitored and recorded by the company and its vendors for quality assurance, training, and security purposes, meaning your conversations are not private.
When you contact us or we contact you, we and our vendors may monitor or record that communication for quality assurance, to train or support employees, resources or systems, and security purposes.
COLLECTION OF INFORMATION, paragraph 5 · Citation strength: strong
medium90% confidence
Disclosure of Information to Affiliates for Marketing
The company discloses certain information with Verizon and its affiliates. This includes providing you with the latest information about their products and services and offering you the latest promotions.
Why it matters: Your information may be shared with Verizon and its affiliates for marketing purposes, potentially leading to increased promotional communications from these related companies.
We disclose certain information with Verizon, and our affiliates. This includes providing you with the latest information about our products and services and offer you the latest promotions.
DISCLOSURE OF INFORMATION, paragraph 2 · Citation strength: strong
medium90% confidence
Sharing Data with Advertising Companies for Targeted Ads
The company may disclose, or allow certain third-party advertising companies to collect, personal information about your activity on their sites and in their app. These companies may use your email address or other collected information to create identifiers associated with you or your device(s) on and off their sites and apps. This information is used to help provide more relevant advertisements and to combine with other data to serve targeted advertising to you on their sites and other sites and platforms.
Why it matters: Your personal information and online activity data may be shared with or collected by third-party advertising companies, leading to targeted advertisements that may follow you across different websites and apps. This means your data is being used for personalized advertising, and these companies may combine it with other information they have about you.
We may disclose, or allow certain third-party advertising companies to collect, personal information about your activity on our sites and in our app. These companies may use your email address, or other information they collect to create one or more identifiers associated with your or your device(s) both on and off our sites and in our apps. They can use that information to help us provide more relevant Visible advertisements on our own site and on third-party sites and apps.
DISCLOSURE OF INFORMATION, paragraph 7 · Citation strength: strong
Cancellation & Renewal
All clear
Terms governing how users can cancel their subscriptions or services, and details about automatic renewals, refund policies, and associated procedures.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
All clear
Potentially overlooked clauses that could lead to unexpected costs, limitations, or obligations for the user. These are not necessarily malicious but require careful attention.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
2 findings
Commitments and features that protect user rights, enhance privacy, or offer consumer benefits. These are user-friendly aspects of the policy.
Protection95% confidence
Opt-out for Email Marketing
You have choices about receiving marketing from Visible and can opt out of Visible’s email marketing list using the unsubscribe instructions usually found at the bottom of the emails.
Why it helps: You have control over receiving marketing emails and can easily stop them if you no longer wish to receive them.
You have choices about receiving marketing from Visible. If you would like to be removed from Visible’s email marketing list, you can opt out using the unsubscribe instructions, usually found at the bottom of the emails.
INFORMATION SECURITY AND RETENTION, paragraph 7 · Citation strength: strong
Protection90% confidence
Right to Access or Correct Information (California Residents)
California residents have the right to request access to specific pieces and categories of personal information collected by the company and to request correction of inaccurate personal information. This can be done via their Data and Privacy Portal or email, with up to two requests honored every twelve months as required by California law.
Why it helps: If you are a California resident, you have the ability to review what personal information the company holds about you and request corrections, ensuring your data is accurate and accessible.
You have the right to request access to specific pieces and categories of personal information we collect by using our Data and Privacy Portal or via the email address provided below. We will provide this information to you in a portable and readily usable format. We will honor up to two consumer rights requests every twelve months as required by California law. You can use this same contact information to request that we correct inaccurate personal information we have about you.
Your Right to Access or Correct Information, paragraph 1 · Citation strength: strong
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This public review is informational only and is not legal advice. Verbaterm shows only findings tied to the cited source snapshot above.