Snapshot of the source text at fetch time — not a live mirror of the policy page.
Plain-English summary
Visible states that it cannot guarantee information security (risk_flags-1). It may monitor and record customer communications (risk_flags-2) and disclose information during business transfers (risk_flags-3). Visible also does not respond to Do Not Track signals (risk_flags-4). The company collects information from various third-party sources including social media (data_use-1) and shares data with advertising companies for personalized ads (data_use-2, data_use-3). Some collected information, such as account log-ins and financial details, is considered sensitive personal information (data_use-4).
95% confidence
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Risk Flags
Clauses that could pose a notable risk to the user. These are often one-sided, difficult to reverse, or could lead to material harm.
high95% confidence confidence
No Guarantee of Information Security
Visible states that it cannot guarantee its safeguards will prevent every unauthorized attempt to access, use, or disclose personal information.
Why it matters: There is a risk that your personal information could be accessed, used, or disclosed without authorization, despite the company's security measures.
Although we strive to keep information secure, we can’t guarantee that our safeguards will prevent every unauthorized attempt to access, use or disclose personal information. We use our security and incident response plans to handle such incidents.
**IV. INFORMATION SECURITY AND RETENTION**, paragraph 4 · Citation strength: strong
medium90% confidence confidence
Monitoring and Recording of Customer Communications
Visible and its vendors may monitor or record communications when you contact them or they contact you for quality assurance, training, support, and security purposes.
Why it matters: Your phone calls and other communications with Visible may be monitored or recorded by the company and its vendors.
When you contact us or we contact you, we and our vendors may monitor or record that communication for quality assurance, to train or support employees, resources or systems, and security purposes.
**I. COLLECTION OF INFORMATION**, paragraph 5 · Citation strength: strong
medium90% confidence confidence
Information Disclosure in Business Transfers
Visible may disclose information in connection with a substantial corporate transaction, such as a merger, consolidation, asset sale, or in the event of bankruptcy.
Why it matters: Your personal information may be transferred to another entity if Visible undergoes a business transfer, such as a merger or acquisition.
We may disclose information in connection with a substantial corporate transaction, such as a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
**We may also disclose information in other situations.**, paragraph 1 · Citation strength: strong
low95% confidence confidence
No Response to Do Not Track Signals
Visible states that it does not currently respond to Do Not Track signals in your web browser setting.
Why it matters: Setting a 'Do Not Track' signal in your browser will not prevent Visible from collecting your browsing data.
We do not currently respond to[Do Not Track signals](https://allaboutdnt.com/)in your web browser setting.
**IV. INFORMATION SECURITY AND RETENTION**, paragraph 9 · Citation strength: strong
Data Use
How the company collects, processes, and shares your data.
medium90% confidence confidence
Collection of Information from Others Including Social Media
Visible may obtain information about you from other sources, including companies that collect consumer information (like demographic and interest data) and lead information from 'refer a friend' programs. Additionally, if you access social media platforms through their sites or apps, Visible may collect information from these third-party services.
Why it matters: Visible collects your information from various third-party sources, including other consumer information companies and social media platforms you interact with via their sites or apps. This can broaden the range of data Visible has about you.
We may obtain information about you from other sources, including from companies that collect consumer information such as demographic and interest data, and lead information we receive from “refer a friend” and similar programs. In addition, if you access social media platforms, such as Facebook, Google, Instagram, Reddit or Twitter, from our sites or apps, to log into our sites or apps, to share information about your experience or to interact with us, we may collect information from these third-party services.
**I. COLLECTION OF INFORMATION**, paragraph 6 · Citation strength: strong
medium90% confidence confidence
Sharing Data with Advertising Companies for Personalized Ads
Visible may disclose personal information about your activity or allow third-party advertising companies to collect it from their sites and app. These companies may use this information, combined with other data they have about you, to provide more relevant Visible advertisements, serve targeted advertising, or find other potential customers.
Why it matters: Your personal information may be shared with or collected by third-party advertising companies who can use it to target advertisements to you, both on Visible's platforms and elsewhere, and to create profiles to find similar potential customers.
These companies may use your email address, or other information they collect to create one or more identifiers associated with your or your device(s) both on and off our sites and in our apps. They can use that information to help us provide more relevant Visible advertisements on our own site and on third-party sites and apps. These companies may combine this information with information they collect elsewhere or have about you to determine whether you or someone with similar interests may fit into an audience that advertisers, including Visible, are trying to reach, to serve targeted advertising to you on our sites and other sites and platforms, or to find other potential customers.
**III. DISCLOSURE OF INFORMATION**, paragraph 7 · Citation strength: strong
medium90% confidence confidence
Sharing of Personal Information with Social Media and Advertising Companies (California Context)
Visible engages in activities that may be considered selling or sharing personal information with third-party advertising and social media companies. These companies may combine this information with data they collect from your visits to other sites or other information they have about you to provide more personalized advertising.
Why it matters: Your personal information may be 'sold' or 'shared' with advertising and social media companies, allowing them to combine it with other data they have on you for targeted advertising purposes.
Since 2024 and presently, we engage in the following activities that may be considered selling or sharing. We sell or share personal information with third-party advertising and social media companies, including those present on our websites, who combine that information with information they collect about your visits to other sites or that they otherwise have about you to provide more personalized advertising to you.
**Your Right to Access or Correct Information**, paragraph 6 · Citation strength: strong
medium90% confidence confidence
Collection of Sensitive Personal Information
Visible states that some of the information they collect may be considered sensitive personal information under California law. This includes account log-in details, financial account information, precise geolocation data when permitted, and the contents of mail, email, and text messages (unless Visible is the recipient).
Why it matters: Visible collects sensitive personal information about you, such as your login credentials, financial details, precise location, and the content of your communications (excluding messages where Visible is the direct recipient).
Some of the information we collect may be considered sensitive personal information under this California law which defines sensitive information to include account log-in information with required security or access codes; financial account, debit or credit card number along with required security or access code, password, or credentials allowing access to an account; precise geolocation when you allow it in our app; and the contents of your mail, email, and text messages unless we are the recipient of the communication.
How the user can cancel the service, and how the service renews.
Not clearly stated: The policy does not explicitly state how the service renews or how to cancel it, beyond opting out of marketing emails.
Gotchas
Potentially overlooked clauses that could be unfavorable to the user.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
Clauses that are commitments or controls that benefit the user.
Protection90% confidence confidence
Right to Request Deletion of Personal Information (California Residents)
California residents have the right to request that Visible delete personal information, with certain exceptions for operational needs.
Why it helps: You have the ability to request the deletion of your personal information, strengthening your control over your data.
You have the right to request that Visible delete personal information we have about you unless we need it for specific reasons. These reasons include: needing the information to provide the services you have requested and other activities needed to maintain ongoing business relationship with you, to maintain information security, to exercise legal rights and to comply with other laws.
**Your Right to Access or Correct Information**, paragraph 3 · Citation strength: strong
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