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Privacy policy

Trulia · Covers Zillow, Trulia

Shared policy

This is Zillow's policy, which also covers Trulia.

Review these first

Score86.0
Reviewed
Policy typePrivacy policy
Concern findings5
Protections3
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
Published

What changedMaterial language shifts detected around personal data, privacy, sell your, share your. 200 new line(s), 2 removed line(s).

Snapshot hash 483d51ba976496fad99a7d891b83137e82115cd4562a6e9b6570833772f496ca

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

The policy indicates that personal data collected by Zillow Group affiliates may be shared and used by other parts of the company (data_use-1). Furthermore, personal data may be collected from business partners (data_use-2), service providers (data_use-3), and third-party information providers (data_use-4), who may share some or all of this information with Zillow Group. Publicly available information may also be collected to supplement personal data (data_use-5).

95% confidence

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Follow up on findings with grounded answers from this review. Not legal advice.

Risk Flags

Not clearly stated

Critical issues and red flags found in the policy that could indicate significant risk to the user.

Not clearly stated

No cited risk flags — wording is unclear

No critical issues or red flags were identified in the provided policy text.

Data Use and Sharing

5 findings

Policies related to how your data is collected, used, and shared with others.

Not clearly stated: No data use practices that could cause harm were not clearly stated.
medium95% confidence

Data collected by affiliates may be used by other parts of the company

Information about you collected by Zillow Group companies, businesses, brands, and affiliated entities in our family of companies may be used by another part of our company to better provide you services and communicate with you.

Why it matters: Information you provide to one Zillow Group company may be shared and used by other Zillow Group entities.

We may receive information about you collected by Zillow Group companies, businesses, brands, and affiliated entities in our family of companies, so that information you provide to one part of our company may be used by another part to better provide you services and communicate with you.

Collection of personal data from other sources, paragraph 1 · Citation strength: strong

medium95% confidence

Business partners share personal data with the company

Our business partners, such as agent partners, lending partners, builders, property managers, and other real estate professionals, collect personal data related to their services and often share some or all of this information with us.

Why it matters: Business partners, including real estate professionals, may collect your personal data and share it with Zillow Group.

Our business partners, such as agent partners, lending partners, builders, property managers, and other real estate professionals collect personal data related to their services and often share some or all of this information with us.

Collection of personal data from other sources, paragraph 3 · Citation strength: strong

medium95% confidence

Service providers share personal data with the company

Our service providers, like payment processors and marketing providers, collect personal data and often share some or all of this information with us.

Why it matters: Service providers, including payment processors and marketing providers, may collect your personal data and share it with Zillow Group.

Our service providers, like payment processors and marketing providers, collect personal data and often share some or all of this information with us.

Collection of personal data from other sources, paragraph 4 · Citation strength: strong

medium95% confidence

Information from third-party information providers may be used to supplement personal data

We may from time to time obtain information from third-party information providers to correct or supplement personal data we collect.

Why it matters: The company may use third-party information providers to get updated contact information about you or supplement existing personal data.

We may from time to time obtain information from third-party information providers to correct or supplement personal data we collect.

Collection of personal data from other sources, paragraph 5 · Citation strength: strong

low95% confidence

Information from publicly available sources may be collected

We may collect personal data from publicly available sources, such as information you publicly post or tag us in on social media sites or elsewhere online, and information contained in public records databases, such as government records or public review websites, to supplement the personal data identified above.

Why it matters: Information you post publicly online or that is available in public records may be collected and used by the company to supplement your personal data.

We may collect personal data from publicly available sources, such as information you publicly post or tag us in on social media sites or elsewhere online, and information contained in public records databases, such as government records or public review websites, to supplement the personal data identified above.

Collection of personal data from other sources, paragraph 6 · Citation strength: strong

Cancellation and Renewal

Not clearly stated

Policies related to subscription cancellations, service termination, and renewal processes.

Not clearly stated

No cited billing terms — wording is unclear

There are no clear statements about cancellation or renewal in the provided policy sections. Therefore, we cannot determine how cancellations and renewals are handled.

Gotchas

Not clearly stated

Potentially overlooked clauses that might have surprising or negative implications for users.

Not clearly stated

No cited gotchas — wording is unclear

There are no clear statements in the provided policy sections that represent a 'gotcha' for users. Therefore, we cannot determine if any 'gotchas' exist.

Protections

3 findings

Explicit commitments and controls that benefit the user.

Not clearly stated: No explicit commitments or controls that benefit the user were not clearly stated.
Protection95% confidence

No collection of personal data from children under 13

The websites and online services are not directed to, and the company does not intend to or knowingly collect or solicit personal data from children under the age of 13.

Why it helps: This protects the privacy of young children by explicitly stating that their personal data will not be knowingly collected.

Our websites and online services are not directed to, and we do not intend to or knowingly collect or solicit personal data from children under the age of 13.

Children's personal data, paragraph 1 · Citation strength: strong

Protection95% confidence

Deletion of personal data provided by children under 13

If a child under the age of 13 has provided personal data to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal data from our systems. If we learn that any personal data we collect has been provided by a child under the age of 13, we will promptly delete that personal data.

Why it helps: This allows parents or guardians to request the removal of a child's data and ensures the company will delete such data if discovered, protecting children's privacy.

If a child under the age of 13 has provided personal data to us, we encourage the child’s parent or guardian to contact us as described below to request that we remove the personal data from our systems. If we learn that any personal data we collect has been provided by a child under the age of 13, we will promptly delete that personal data.

Children's personal data, paragraph 1 · Citation strength: strong

Protection95% confidence

Option to opt out of certain targeted advertising for minors

We do not sell or, for the purpose of targeted advertising, share the personal data of individuals we know to be less than 18 years of age or other age specified by applicable law in your state of residence.

Why it helps: This protects minors by ensuring their personal data is not sold or shared for targeted advertising purposes.

We do not sell or, for the purpose of targeted advertising, share the personal data of individuals we know to be less than 18 years of age or other age specified by applicable law in your state of residence.

De-identified information, paragraph 1 · Citation strength: strong

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This public review is informational only and is not legal advice. Verbaterm shows only findings tied to the cited source snapshot above.