Snapshot of the source text at fetch time — not a live mirror of the policy page.
Plain-English summary
This privacy notice indicates that disputes can involve mandatory arbitration, vehicle tracking devices are always active and collect sensitive data, and the company is not responsible for losses if your security credentials are stolen. Additionally, the company combines personal information from diverse sources and may share it with various affiliated and non-affiliated entities. The privacy notice can change, and information might be retained even after account closure, with data potentially being transferred outside the US to locations with different laws. Even if you opt out of marketing, you'll still receive non-promotional communications. In certain situations, your IP address may be used to identify you, and vehicle data could be used to determine fees.
89% confidence
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Risk Flags
Clauses that could pose a notable risk to the user, such as limitations of liability, mandatory arbitration, or release of intellectual property rights.
high95% confidence confidence
Dispute resolution may include mandatory arbitration
Disputes regarding the handling of your personal information will be governed by the terms of your vehicle rental or the terms of use of the website or App, which "may include mandatory arbitration of disputes."
Why it matters: This means you might not be able to sue the company in court if there's a dispute, as the dispute resolution process could be limited to mandatory arbitration.
Any disputes regarding how we handle your personal information will be governed by the terms of your vehicle rental or the terms of use of our website or
YOUR CALIFORNIA PRIVACY RIGHTS, paragraph 19 · Citation strength: strong
high95% confidence confidence
Vehicle tracking devices are always on and collect data
Some vehicles are equipped with devices that allow the company to send commands to and receive information from the vehicle, including geolocation data from a GPS. These devices are turned on all the time, even when other services or media in the vehicle are turned off.
Why it matters: The vehicle you rent may have active tracking devices that continuously collect information such as geolocation, fuel level, speed, tire pressure, and accident data, even when other vehicle systems are off. This could lead to a constant monitoring of your location and vehicle usage.
Some vehicles you rent from ABG may be equipped with devices which allow us to send commands to and receive certain information from the vehicle,
ABG not responsible for loss or damage if security credentials are stolen or used inappropriately
The user is responsible for keeping their account passcode, membership numbers, and PINs safe and secure. ABG states it is not responsible or liable for any loss or damage if these credentials are stolen or used inappropriately.
Why it matters: If your account passcode, membership numbers, or PINs are stolen or misused, potentially leading to unauthorized account access or fraudulent activity, the company explicitly states it is not responsible for any resulting loss or damage, leaving you to bear the consequences.
You are responsible for keeping your account passcode, membership numbers and pin numbers safe and secure. Don’t share those with anyone! If there
• process payments and refunds;, paragraph 43 · Citation strength: strong
medium95% confidence confidence
Cannot opt out of non-promotional communications post opt-out
Even if you opt out of receiving promotional and marketing messages, the company can still contact you regarding the business relationship, such as account status and activity updates, survey requests after rentals, reservation confirmations, or responses to inquiries or complaints.
Why it matters: Even after opting out of marketing, you will still receive non-promotional communications, meaning you cannot fully stop all messages from the company.
If you do opt out of receiving promotional and marketing messages, we can still contact you regarding our business relationship with you, such as account
• process payments and refunds;, paragraph 32 · Citation strength: strong
medium95% confidence confidence
Data transferred outside the U.S. may be subject to different laws
ABG stores personal information in the United States, but may need to transfer information to locations outside the United States as part of normal business operations, and this information may be subject to the laws of other countries.
Why it matters: Your personal information may be transferred and stored outside the United States, which means it could be subject to different privacy laws and protections than those in your home country.
ABG, just like our customers, are all over the world. ABG stores your personal information in the United States. Sometimes, ABG may need to transfer your
• process payments and refunds;, paragraph 48 · Citation strength: strong
medium95% confidence confidence
Information may be retained even after account closure
If you close your account or request services, the company may retain your information due to legal, auditing, or account obligations, or if it is in their archive system and cannot be separated from other information.
Why it matters: Even if you close your account or request data deletion, your personal information might still be kept by the company due to various obligations or if it's integrated into their archive systems, potentially leading to longer retention than desired.
If you close your account or request we provide you our services, we may retain your information because we have legal, auditing or account
• process payments and refunds;, paragraph 54 · Citation strength: strong
low90% confidence confidence
IP addresses may be linked to identify users in select circumstances
While IP addresses are not normally linked to personally identifiable information, in select circumstances, they may be used to identify you if it's necessary to enforce compliance with the Website Terms of Use or to protect services, sites, users, or others.
Why it matters: Although typically your IP address isn't linked to your identity, the company reserves the right to use it for identification in specific situations, such as enforcing terms of use or protecting their services, which could connect your online activity to your personal data.
normally link IP addresses to anything personally identifiable. In select circumstances, we may use IP addresses to help us identify you when we feel it
The company may use vehicle data to determine certain fees to be charged in connection with its services.
Why it matters: The data collected from the vehicle you rent, such as fuel level, mileage, or accident history, may be used to calculate additional fees, potentially increasing the cost of your rental.
We may also use this information to determine certain fees to be charged in
Clauses that describe how your data is collected, processed, and shared, especially for purposes beyond the primary service, such as marketing, analytics, or third-party sharing.
medium95% confidence confidence
Company combines personal information from various sources
The company may combine your personal information with other information received from other sources to provide a more customized and hassle-free experience. They may also obtain personal information from third parties like travel agents, account programs, affiliates, and other third parties.
Why it matters: The company combines your personal information with data from diverse external sources, such as travel agents or affiliates, which means a broader range of your data can be used to build a more comprehensive profile about you.
Sometimes, we may combine your personal information with other information we received from other sources so we can provide you a more customized
YOUR CALIFORNIA PRIVACY RIGHTS, paragraph 14 · Citation strength: strong
medium95% confidence confidence
Personal information and vehicle data are shared with affiliates and non-affiliated organizations
ABG may use and share your personal information and vehicle data with affiliated and non-affiliated organizations, including partners, service providers, independent licensees, travel agents, employers, brokers, booking engines, and credit card issuers, for various purposes such as making reservations, verifying driver criteria, processing payments, and fraud checks.
Why it matters: Your personal information and vehicle data can be shared with a wide array of third parties, both affiliated and not, for purposes like reservations, fraud checks, and payment processing, which expands the number of entities that have access to your data.
ABG may use and share your personal information and vehicle data to affiliated and non-affiliated organizations (partners, service providers, independent
INFORMATION SHARING, paragraph 1 · Citation strength: strong
Cancellation and Renewal
Clauses that describe how often the company can make changes to its terms and conditions, and how different types of subscriptions can be canceled or renewed.
medium95% confidence confidence
Privacy Notice may change, and changes that significantly affect rights will be notified
ABG may change portions of this Privacy Notice from time to time. If a change significantly affects your rights, the company will notify you via a prominent posting on their websites, e-mail, and/or postal mail before the change becomes effective.
Why it matters: The company can change its Privacy Notice at any time, which means your rights and how your data is handled could change. While significant changes will be notified, minor changes might not be, requiring you to regularly check the notice.
ABG may change portions of this Privacy Notice from time to time, so be sure to check back. If we make a change that significantly affects your rights, we will
Deceptive or tricky clauses that may be hidden in the legal text or difficult to understand, including unintuitive or unexpected terms.
Not clearly stated: There were several clauses that could potentially be Gotchas and impact user autonomy or privacy, such as the company not being responsible for information shared publicly on social media or the privacy policies of other services like OnStar. However, these were either phrased as recommendations to the user, or the responsibility clearly shifted to third-party services, therefore they do not meet the criteria to be considered a 'Gotcha' in this review framework.
Protections
Clauses that offer a benefit or protection to the user, such as strong data privacy practices, clear cancellation policies, or transparent data handling.
Protection95% confidence confidence
Company does not knowingly collect personal information from children
The company's websites, Apps, and services are not for children under the age of 13. They state that they do not knowingly collect personal information from children for any reason.
Why it helps: This indicates a commitment to protecting the privacy of minors by not intentionally collecting their personal data, aligning with child privacy regulations like COPPA.
ABG’s websites, Apps and services are not for children under the age of 13. This includes any links to other websites that we provide for your convenience.
CHILDREN, paragraph 1 · Citation strength: strong
Protection95% confidence confidence
Ability to opt out of promotional communications at any time
You can withdraw your consent to receive promotional and marketing emails and text messages from the company and its partners at any time by logging into your account to update your profile, clicking “unsubscribe” at the bottom of an email, or contacting customer service.
Why it helps: Users have multiple clear and easy ways to opt out of promotional and marketing communications, allowing them to control the types of messages they receive.
Don’t want to receive promotional and marketing emails and text messages from ABG and our partners? No problem! You can withdraw your consent at any