Snapshot of the source text at fetch time — not a live mirror of the policy page.
Plain-English summary
CARFAX's terms include concerning clauses regarding dispute resolution, data use, and service termination. You must resolve disputes through mandatory arbitration, waiving your right to a jury trial and class action.
They are not liable for losses related to Text Messages and can unilaterally terminate your access or discontinue programs without prior notice. CARFAX uses your personal information for targeted advertisements and shares it with third parties for profiling and targeted advertising.
90% confidence
Ask Verbaterm
Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
Critical issues that users should be aware of, which may include significant rights waivers, unusual liabilities, or privacy concerns that are difficult to undo.
high95% confidence confidence
Mandatory Arbitration
The terms include a mandatory arbitration clause, which means that disputes with CARFAX must be resolved through arbitration rather than in court.
Why it matters: You waive your right to a jury trial and agree to resolve disputes through binding arbitration, which may limit your legal recourse. Arbitration typically has less discovery and appellate review than court proceedings.
CARFAX’S CONSUMER TERMS OF USE INCLUDE DISPUTE RESOLUTION PROVISIONS (INCLUDING A BINDING ARBITRATION AGREEMENT, JURY TRIAL WAIVER, AND A WAIVER OF ANY CLASS, REPRESENTATIVE, CONSOLIDATED OR MASS ACTION) THAT AFFECT YOUR RIGHTS AND HOW DISPUTES WITH CARFAX ARE RESOLVED. YOU AGREE TO BE BOUND BY THESE PROVISIONS. IN ARBITRATION, THERE IS NO JUDGE OR JURY AND LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.
The terms include a waiver of any class, representative, consolidated, or mass action, and a jury trial waiver, which means you cannot participate in such actions against CARFAX.
Why it matters: You waive your right to a jury trial and cannot participate in class action lawsuits, which may limit your ability to seek redress for certain grievances collectively with others.
CARFAX’S CONSUMER TERMS OF USE INCLUDE DISPUTE RESOLUTION PROVISIONS (INCLUDING A BINDING ARBITRATION AGREEMENT, JURY TRIAL WAIVER, AND A WAIVER OF ANY CLASS, REPRESENTATIVE, CONSOLIDATED OR MASS ACTION) THAT AFFECT YOUR RIGHTS AND HOW DISPUTES WITH CARFAX ARE RESOLVED.
CARFAX is not liable for any direct, indirect, or consequential loss or damages related to your receipt, use, or inability to use or receive Text Messages, to the fullest extent permitted by law.
Why it matters: You may not be able to recover damages from CARFAX if you experience loss or harm related to Text Messages, even if it is a direct result of their services.
To the fullest extent permitted by law, CARFAX is not liable for any direct, indirect, or consequential loss or damages related to your receipt, use of, or inability to use or receive Text Messages.
**10. Privacy and Third Parties**, paragraph 7 · Citation strength: strong
high95% confidence confidence
User Indemnification for Mobile Number Changes
You agree to indemnify CARFAX and its affiliates for claims arising out of your failure to timely notify them of a change or deactivation of your mobile phone number, or providing a mobile number for which you are not the account holder.
Why it matters: You could be held responsible for costs and damages, including legal fees, if you fail to update your mobile number or provide inaccurate information, potentially leading to financial losses.
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless CARFAX, its affiliates, service providers, and mobile carriers, and each of their respective officers, directors, employees, agents, and representatives (collectively, the “**Indemnified Parties**”), from and against any and all claims, causes of action, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to your failure to provide timely notice of a change or deactivation of your mobile phone number, your provision of a mobile phone number for which you are not the account holder or customary user, or any breach of these Terms.
**10. Privacy and Third Parties**, paragraph 8 · Citation strength: strong
high90% confidence confidence
Unilateral Termination and Program Discontinuation
CARFAX may terminate or suspend your enrollment in any text message program at any time, with or without cause, and without prior notice. They also reserve the right to modify, sunset, or discontinue any program at any time.
Why it matters: Your access to text message programs can be terminated or programs can be altered or discontinued without notice, potentially disrupting services or communications you rely on.
CARFAX may, in its sole discretion, terminate or suspend your enrollment in any Program at any time, with or without cause, and without prior notice to you. CARFAX also reserves the right to modify, sunset, or discontinue any Program or any part thereof at any time.
**14. Termination by CARFAX.**, paragraph 1 · Citation strength: strong
high90% confidence confidence
No Liability for Termination or Program Discontinuation
CARFAX and its indemnified parties are not liable for any termination of your enrollment or for the discontinuation of any program.
Why it matters: You will have no recourse against CARFAX if your enrollment in a program is terminated or if a program is discontinued, even if it causes you inconvenience or loss.
CARFAX and the Indemnified Parties shall have no liability for any such termination or for the discontinuation of any Program.
**14. Termination by CARFAX.**, paragraph 1 · Citation strength: strong
Data Use
How your data is collected, processed, and shared with other parties.
medium95% confidence confidence
Use of Data to Display Targeted Advertisements on Third-Party Websites
CARFAX uses Personal Information to display targeted advertisements on Third-Party Websites.
Why it matters: Your personal information is used for targeted advertising, meaning you may see personalized ads based on your data when browsing other websites.
To display targeted advertisements on Third-Party Websites;
**Purpose of Using and Disclosing Personal Information about****_Consumers_**, paragraph 8 · Citation strength: strong
medium90% confidence confidence
Sharing Personal Information for Targeted Advertising
CARFAX may share Personal Information collected through Unique Identifiers with third parties to build a profile of your interests and for targeted advertising purposes, including cross-context behavioral advertising and cross-device linking.
Why it matters: Your identifiable information, linked to your online activities and devices, can be shared with various third parties to create detailed profiles of your interests, which are then used to show you targeted advertisements across different platforms.
With third parties to help build a profile of your interests and for cross context behavioral advertising, cross device linking or for other purposes similar to serving targeted advertising (collectively, **Targeted Advertising**).
_CARFAX may disclose Personal Information:_, paragraph 6 · Citation strength: strong
Cancellation & Renewal
Information regarding how to cancel services, and how services renew.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
Potentially overlooked clauses that may have a negative impact on the user.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
Commitments and features that benefit users, such as strong data privacy practices or user-friendly cancellation policies.
Protection95% confidence confidence
Non-collection of Personal Information from Minors
CARFAX Services are not intended for use by minors, and CARFAX states it will not knowingly collect information about minors. Minors are not allowed to use CARFAX Services or provide any information about themselves.
Why it helps: This helps protect the privacy of minors by preventing the collection of their personal information.
CARFAX Services are not intended for use by minors, and we will not knowingly collect information about minors. If you are a minor, you are not allowed to use the CARFAX Services or provide any information about yourself.
**Protecting the Privacy of Minors**, paragraph 1 · Citation strength: strong
Report an issue
Flag a citation problem, stale policy text, or incorrect company match.
Verbaterm boundaries
This public review is informational only and is not legal advice. Verbaterm shows only findings tied to the cited source snapshot above.