Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
CARFAX includes mandatory arbitration and class action waivers, significantly limiting your legal rights and how disputes are resolved. They can terminate or suspend your services without notice or cause, and are not liable for such actions or the discontinuation of any program. CARFAX also disclaims all warranties for text message content and is not liable for any related loss or damages. Automated platforms may not recognize all opt-out requests for text messages, and CARFAX is not liable for delayed or undelivered text messages. Sensitive Personal Information, such as precise geolocation, can be used for serving ads to business employees.
90% confidence
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Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
5 findings
Clauses that signal significant risk to the user. These are often 'gotcha' clauses, or they may flag unusual or out-of-industry-norm terms. This section is for claims that pose a material risk of hard-to-reverse user harm.
high95% confidence
Mandatory arbitration and class action waiver affects user rights
The terms include dispute resolution provisions such as a binding arbitration agreement, a jury trial waiver, and a waiver of any class, representative, consolidated, or mass action, which affect your rights and how disputes are resolved with CARFAX.
Why it matters: You agree to be bound by dispute resolution provisions, including a binding arbitration agreement, jury trial waiver, and a waiver of any class action, which affects your rights and how disputes with CARFAX are resolved. In arbitration, there is no judge or jury and less discovery and appellate review than in court.
CARFAX’S CONSUMER TERMS OF USE INCLUDE DISPUTE RESOLUTION PROVISIONS (INCLUDING A BINDING ARBITRATION AGREEMENT, JURY TRIAL WAIVER, AND A WAIVER OF ANY CLASS, REPRESENTATIVE, CONSOLIDATED OR MASS ACTION) THAT AFFECT YOUR RIGHTS AND HOW DISPUTES WITH CARFAX ARE RESOLVED. YOU AGREE TO BE BOUND BY THESE PROVISIONS. IN ARBITRATION, THERE IS NO JUDGE OR JURY AND LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.
CARFAX can terminate or suspend services without prior notice or cause
CARFAX may, in its sole discretion, terminate or suspend your enrollment in any Program at any time, with or without cause, and without prior notice to you.
Why it matters: CARFAX can terminate or suspend your enrollment in any Program at any time, with or without cause, and without prior notice to you.
CARFAX may, in its sole discretion, terminate or suspend your enrollment in any Program at any time, with or without cause, and without prior notice to you.
**14\. Termination by CARFAX.**, paragraph 1 · Citation strength: strong
high95% confidence
CARFAX is not liable for termination or discontinuation of programs
CARFAX and the Indemnified Parties shall have no liability for any such termination or for the discontinuation of any Program.
Why it matters: CARFAX and the Indemnified Parties are not liable for any termination of your enrollment or the discontinuation of any program.
CARFAX and the Indemnified Parties shall have no liability for any such termination or for the discontinuation of any Program.
**14\. Termination by CARFAX.**, paragraph 1 · Citation strength: strong
high95% confidence
CARFAX disclaims all warranties for text message content
To the fullest extent permitted by law, all Text Message content is provided “AS IS” without warranties of any kind. CARFAX expressly disclaims all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Why it matters: CARFAX disclaims all warranties for text message content, meaning the content is provided "as is" without any guarantees, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
TO THE FULLEST EXTENT PERMITTED BY LAW, ALL TEXT MESSAGE CONTENT IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. CARFAX EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
**10\. Privacy and Third Parties**, paragraph 5 · Citation strength: strong
high95% confidence
CARFAX is not liable for loss or damages related to text messages
To the fullest extent permitted by law, CARFAX is not liable for any direct, indirect, or consequential loss or damages related to your receipt, use of, or inability to use or receive Text Messages.
Why it matters: CARFAX is not liable for any direct, indirect, or consequential loss or damages you may experience related to receiving, using, or being unable to use or receive Text Messages.
To the fullest extent permitted by law, CARFAX is not liable for any direct, indirect, or consequential loss or damages related to your receipt, use of, or inability to use or receive Text Messages.
**10\. Privacy and Third Parties**, paragraph 7 · Citation strength: strong
Data Use
4 findings
Clauses that describe how your data is collected, processed, and shared. These claims may be broad, one-sided, or may allow for sharing your data in ways you don't expect.
medium90% confidence
Personal Information may be disclosed when using third-party websites
By accessing CARFAX Services through a Third-Party Website, you may be allowing such Third-Party Website to view, collect or use any information you provide to CARFAX. CARFAX does not control the collection, use or disclosure of any information on such Third-Party Websites or the content on such Third-Party Websites.
Why it matters: When accessing CARFAX Services through a Third-Party Website, you may be allowing that Third-Party Website to view, collect, or use information you provide to CARFAX, and CARFAX does not control how those Third-Party Websites collect, use, or disclose your information.
By accessing CARFAX Services through a Third-Party Website, you may be allowing such Third-Party Website to view, collect or use any information you provide to CARFAX. If you are concerned about accessing CARFAX Services through a Third-Party Website, you can instead access CARFAX Services directly through CARFAX websites or mobile device applications (collectively, **CARFAX Applications**). CARFAX Applications and CARFAX emails may include links that allow you to access Third -Party Websites. CARFAX does not control the collection, use or disclosure of any information on such Third-Party Websites or the content on such Third-Party Websites.
**Protection of Personal Information**, paragraph 5 · Citation strength: strong
medium90% confidence
Sharing of personal information through Unique Identifiers for Targeted Advertising
CARFAX may share Personal Information collected through Unique Identifiers with third parties to help build a profile of your interests and for cross context behavioral advertising, cross device linking, or for other purposes similar to serving targeted advertising.
Why it matters: Your Personal Information, collected through Unique Identifiers, may be shared with third parties to build a profile of your interests and for targeted advertising purposes, including cross-context behavioral advertising and cross-device linking.
1. With third parties to help build a profile of your interests and for cross context behavioral advertising, cross device linking or for other purposes similar to serving targeted advertising (collectively, **Targeted Advertising**). To learn more or to make choices about use of your Personal Information for Targeted Advertising, please click here: [https://youradchoices.com/](https://youradchoices.com/).
_CARFAX may disclose Personal Information:_, paragraph 5 · Citation strength: strong
medium90% confidence
CARFAX uses Personal Information to communicate for marketing and sales purposes
CARFAX collects and uses Personal Information to manage its relationship with your Employer, including to communicate with you for marketing and sales purposes.
Why it matters: CARFAX collects and uses your Personal Information to manage its relationship with your Employer, which includes communicating with you for marketing and sales purposes.
To manage our relationship with your Employer, including without limitation to communicate with you in connection with a CARFAX account (for example, to provide services, for marketing and sales purposes or to notify you about CARFAX Services and the benefits available through the CARFAX account and other special offers and promotions);
Through your CARFAX account; or, paragraph 5 · Citation strength: strong
medium90% confidence
CARFAX collects or uses Sensitive Personal Information for serving ads
CARFAX collects or uses Sensitive Personal Information, specifically precise geolocation, for serving ads.
Why it matters: Your precise geolocation data is considered Sensitive Personal Information and is collected or used by CARFAX to serve ads.
Precise geolocation to (i) prevent unauthorized or unlawful use of the CARFAX Services, (ii) protect the rights, property, security and safety of our users, CARFAX and CARFAX Services and (iii) serve ads; and
Through your CARFAX account; or, paragraph 10 · Citation strength: strong
Cancellation and Renewal
All clear
Clauses that describe how and when a user can cancel a service, and how and when a service will renew. These clauses often include notice periods or limitations on cancellation.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
4 findings
General clauses that may be significantly one-sided, difficult to understand, or contain conditions that can lead to unexpected outcomes for users.
medium90% confidence
Company can modify Privacy Statement at any time
CARFAX may modify this Privacy Statement at any time. Any changes to this Privacy Statement will be posted here. You are consenting to the privacy practices described in the Privacy Statement each time you use CARFAX Services.
Why it matters: CARFAX can change its Privacy Statement at any time, and you consent to these changes each time you use CARFAX Services simply by using them.
CARFAX may modify this Privacy Statement at any time. Any changes to this Privacy Statement will be posted here. Please check this Privacy Statement often for any changes. You are consenting to the privacy practices described in the Privacy Statement each time you use CARFAX Services.
**Protection of Personal Information**, paragraph 3 · Citation strength: strong
medium95% confidence
User is responsible for mobile carrier fees for text messages
Standard message and data rates may apply for Text Messages. You are responsible for any fees charged by your mobile carrier.
Why it matters: You are responsible for paying any standard message and data rates charged by your mobile carrier for receiving Text Messages.
Standard message and data rates may apply for Text Messages. You are responsible for any fees charged by your mobile carrier.
Automated platforms may not recognize all opt-out requests
Our automated platforms may not recognize or respond to opt-out requests that do not use the STOP keyword.
Why it matters: If you want to opt out of text messages, you must use the specific STOP keyword, as other phrases like "Please stop" may not be recognized by automated platforms.
You acknowledge that our automated platforms may not recognize or respond to opt-out requests that do not use the STOP keyword (e.g., phrases like “Please stop” or “I am no longer interested” may not be processed).
Company not liable for delayed or undelivered text messages
Text Message delivery timing may vary and is not guaranteed. Text Message delivery may be delayed during emergencies, network congestion, or high-traffic periods. CARFAX and mobile carriers are not liable for delayed or undelivered messages.
Why it matters: CARFAX and mobile carriers are not liable if your text messages are delayed or not delivered, which can happen during emergencies, network congestion, or high-traffic periods.
Text Message delivery timing may vary and is not guaranteed. Text Message delivery may be delayed during emergencies, network congestion, or high-traffic periods. CARFAX and mobile carriers are not liable for delayed or undelivered messages.
Clauses that provide explicit and source-backed consumer benefits. These are commitments from the company that are favorable to the user.
Protection95% confidence
No knowing collection of information from minors
CARFAX Services are not intended for use by minors, and CARFAX will not knowingly collect information about minors. If you are a minor, you are not allowed to use the CARFAX Services or provide any information about yourself.
Why it helps: This clause explicitly states that CARFAX Services are not for minors and that the company will not knowingly collect information from them, offering a clear protection for young users by preventing their data collection if they are identified as minors.
CARFAX Services are not intended for use by minors, and we will not knowingly collect information about minors. If you are a minor, you are not allowed to use the CARFAX Services or provide any information about yourself.
**Protecting the Privacy of Minors**, paragraph 1 · Citation strength: strong
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This public review is informational only and is not legal advice. Verbaterm shows only findings tied to the cited source snapshot above.