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Plain-English summary
The MyQ System has important clauses affecting your rights and responsibilities. You are required to agree to mandatory binding arbitration, potentially waiving jury trials or class actions (risk_flags-1). CG can change or discontinue the MyQ System without notice and without liability (risk_flags-2). You consent to the MyQ System intercepting and recording your communications (risk_flags-3) and bear sole responsibility for any harm caused by others using the MyQ System via an automotive interface (risk_flags-4). Additionally, CG disclaims responsibility for third-party products used with their system (risk_flags-5), stating it is not an alarm system and you are solely responsible for monitoring (risk_flags-7), and is not liable for third-party equipment failures (risk_flags-8) or your internet and power connectivity (risk_flags-9). CG also reserves the right to monitor all your interactions with third-party suppliers (data_use-1) and retains full intellectual property rights to the MyQ System (risk_flags-6).
85% confidence
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Risk Flags
9 findings
Clauses that may signal a risk to the user, including binding arbitration, limited liability, or all-rights-reserved clauses.
high95% confidence
Mandatory arbitration and waiver of jury trial/class action
This document contains important information about the use of mandatory binding arbitration to resolve disputes rather than jury trials or group litigation, and the mandatory arbitration, waiver of jury trial, or waiver of class action under these Terms do not apply to the extent permitted by applicable law.
Why it matters: You must use mandatory binding arbitration to resolve disputes instead of jury trials or group litigation. However, this may not apply if prohibited by applicable law.
Please read these Terms carefully as they contain important information about the use of mandatory binding arbitration to resolve disputes rather than jury trials or group litigation. The mandatory arbitration, waiver or jury trial or wavier of class action under these Terms do not apply to the extent permitted by applicable law.
You consent to the MyQ System intercepting, recording, retrieving, reviewing, copying, disclosing and using, for purposes of providing the MyQ System, the contents of all telephone, video, wire, oral, electronic and other forms of transmission or communication to which you or your emergency contacts are parties.
Why it matters: The MyQ System may intercept, record, and use all your communications for providing the MyQ System.
To the fullest extent permitted by applicable law, you hereby consent to the MyQ System intercepting, recording, retrieving, reviewing, copying, disclosing and using, for purposes of providing the MyQ System, the contents of all telephone, video, wire, oral, electronic and other forms of transmission or communication to which you or your emergency contacts are parties.
You are solely responsible for any authorized or unauthorized access to your automobile resulting in usage of MyQ System by another person, and CG will have no responsibility or liability whatsoever for property damage, bodily injury, or death caused by or arising from another person’s usage of the MyQ System via an Automotive Interface.
Why it matters: You bear sole responsibility and liability for any damages (property damage, bodily injury, or death) resulting from another person's use of the MyQ System through an Automotive Interface, regardless of authorization.
You are solely responsible for any authorized or unauthorized access to your automobile resulting in usage of MyQ System by another person. CG will have no responsibility or liability whatsoever for property damage, bodily injury, or death caused by or arising from another person’s usage of the MyQ System via an Automotive Interface, including, without limitation, where the automotive manufacturer provides a security feature to reduce the probability of another person gaining access to the MyQ System.
CG not responsible for third-party products/services
CG has no responsibility or liability for products or services from Third Party Suppliers, their integration with the MyQ System, or any problems, injuries, losses, or damages caused by or attributable to such products or services.
Why it matters: CG disclaims responsibility for issues arising from third-party products or services used with the MyQ System.
CG has no responsibility or liability (i) for such products or services; (ii) the integration of the MyQ System with such products or services; or (iii) any problems, injuries, losses, or damages caused by or attributable to such products or services.
CG (or its licensors) will retain all right, title, interest, and ownership in the MyQ System and all its components, including trademarks, copyrights, patents, trade secrets, and other intellectual property and proprietary rights.
Why it matters: CG maintains full ownership of all intellectual property rights related to the MyQ System, its components, and all modifications or improvements.
You agree that CG (or, if applicable, its licensors) has and will retain all right, title, interest and ownership in the MyQ System and all components thereof (and all modifications, improvements, and derivative works thereof), including any trademarks, copyrights, patents and trade secrets and other intellectual property and proprietary rights with respect thereto or contained therein.
The MyQ System is NOT an “alarm” or security system and is not intended to function or be used as such. CG does not provide central station or other monitoring of the MyQ System or any items connected to it, and such monitoring is solely your responsibility.
Why it matters: The MyQ System does not function as a security system or provide monitoring services, and you are solely responsible for all monitoring.
The MyQ System is NOT an “alarm” or security system, and is not intended to function or be used as such. CG does not provide central station or other monitoring of the MyQ System or any items connected to the MyQ System; such monitoring is solely your responsibility. The MyQ System does NOT provide fire, heat, smoke, carbon monoxide, burglar, motion sensor, or other alarm or detection capabilities and must not be used as a substitute for appropriate home safety detectors or equipment or other items required by applicable laws or building codes.
No responsibility for third-party equipment failure
CG will have no responsibility or liability for any failure or malfunction of any garage door opener or other product or device connected to or activated by the MyQ System, including the Device hardware.
Why it matters: CG is not responsible for problems or failures of external devices connected to the MyQ System.
CG will have no responsibility or liability whatsoever for any failure or malfunction of any garage door opener or other product or device connected to or activated by the MyQ System, including the Device hardware (e.g., OEM garage door openers, lamps, etc.).
Sole responsibility for internet and power connectivity
You are solely responsible for providing internet connectivity and electric power needed to operate the MyQ System, and CG will have no responsibility or liability for interruptions of electric power or internet connectivity.
Why it matters: You are responsible for ensuring internet and power connectivity for the MyQ System, and CG is not liable for service interruptions caused by these factors.
You are solely responsible for providing internet connectivity and electric power needed to operate the MyQ System. CG will have no responsibility or liability for interruptions of electric power or internet connectivity, whether localized to you or CG or applicable to the MyQ System as a whole.
Clauses that describe how the user's data is collected, processed, and shared.
medium95% confidence
CG may monitor all interactions with third-party suppliers
You agree that CG may monitor all interactions (including commands) between you and any Third-Party Supplier in connection with your use of the MyQ System.
Why it matters: CG reserves the right to monitor all your interactions and commands when you use external services or devices with the MyQ System.
You agree that CG may monitor all interactions (including commands) between you and any Third-Party Supplier in connection with your use of the MyQ System.
Clauses pertaining to cancellation policies, refund eligibility, and subscription renewals.
✓
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No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
All clear
Important clauses that may be difficult to find, are expressed in confusing language, or may be outside user expectations.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
1 finding
Clauses that provide explicit protection or benefits to the user.
Protection95% confidence
Return policy for unused devices if terms not accepted
If you do not accept these Terms, you may return any new, unused, and uninstalled MyQ-Device to the authorized retailer for a refund of the purchase price.
Why it helps: Users who do not accept the terms can return new, unused, and uninstalled devices for a refund, providing a path to avoid the service if they disagree with the terms.
If you do not accept these Terms, you may return any new, unused, and uninstalled MyQ- Device (as defined in Exhibit A) to the authorized retailer from which you purchased such Device for a refund of the purchase price you paid.
**AGREEMENT TO THE TERMS**, paragraph 5 · Citation strength: strong
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