Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
This policy contains several significant concerns regarding user rights and control. It mandates individual binding arbitration for most disputes and includes a class action waiver (risk_flags-1, risk_flags-2), meaning you give up your right to sue in court or join class action lawsuits. The service also states it will not be liable for restricting, suspending, or terminating your access to the services or content (risk_flags-3) and that you will lose access to all content upon subscription termination (risk_flags-4). The company reserves the right to amend the agreement with 30 days notice, and your continued use signifies acceptance (gotchas-1). Additionally, account sharing is restricted outside of your household, and the company may analyze your usage for compliance, potentially leading to termination (gotchas-2, gotchas-3). The service also explicitly prohibits using content for AI and machine learning training.
90% confidence
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Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
4 findings
Critical issues that may lead to significant user harm, such as loss of funds, privacy violations, or limitations on legal recourse.
high95% confidence
Mandatory Arbitration for Disputes (with exceptions)
This agreement requires that most disputes between you and the service provider be resolved through individual binding arbitration, with certain exceptions for small claims and intellectual property rights disputes.
Why it matters: You waive your right to a jury trial for most disputes and must resolve them through individual binding arbitration. This limits your ability to take legal action against the company in court.
ANY DISPUTE BETWEEN YOU AND US, EXCEPT FOR SMALL CLAIMS, IS SUBJECT TO A CLASS ACTION WAIVER AND MUST BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION. PLEASE READ THE ARBITRATION PROVISION IN THIS AGREEMENT AS IT AFFECTS YOUR RIGHTS UNDER THIS CONTRACT.
Legal, paragraph 8 · Citation strength: strong
high95% confidence
Waiver of Class Action Procedures
You explicitly agree to waive class action procedures, meaning you cannot pursue disputes as a class action or seek relief on a class basis.
Why it matters: You lose the ability to join with other users in a class action lawsuit against the company, potentially limiting your leverage and increasing the cost of pursuing claims individually.
YOU, DISNEY+, ESPN, AND HULU AGREE TO WAIVE CLASS ACTION PROCEDURES.
7\. BINDING ARBITRATION AND CLASS ACTION WAIVER, paragraph 4 · Citation strength: strong
high90% confidence
No Liability for Service Suspension or Termination
The service states it will not be liable to you or any third party for restricting, suspending, or terminating your access to the services or content.
Why it matters: You have no recourse if the company decides to restrict, suspend, or terminate your access to the services or content, even if it causes you inconvenience or loss, as they explicitly state they will not be liable.
You agree that we will not be liable to you or to any third party for any such restriction, suspension, or termination of your access to the Services or the Content.
6\. SUSPENSION AND TERMINATION, paragraph 2 · Citation strength: strong
high95% confidence
Loss of Content Access upon Subscription Termination
Upon termination of your subscription(s) to any services, you will lose the right to access streamed or downloaded content through such service(s).
Why it matters: If your subscription is terminated, you will lose access to all streamed or downloaded content associated with that service, which could include purchased or previously accessible content.
UPON TERMINATION OF YOUR SUBSCRIPTION(S) TO ANY SERVICES, WHETHER TERMINATED BASED ON OUR DETERMINATION OR AT YOUR REQUEST (OTHER THAN A CANCELLATION OF YOUR SUBSCRIPTION, IN WHICH CASE YOUR SUBSCRIPTION WILL CONTINUE TO THE END OF THE SUBSCRIPTION TERM), YOU WILL LOSE THE RIGHT TO ACCESS STREAMED OR DOWNLOADED CONTENT THROUGH SUCH SERVICE(S).
6\. SUSPENSION AND TERMINATION, paragraph 5 · Citation strength: strong
Data Use
1 finding
Practices related to the collection, processing, sharing, and protection of user data, including privacy and security aspects.
low90% confidence
Data Release to Law Enforcement and System Administrators
The service reserves the right to release your details to system administrators at other sites and to law enforcement agencies to assist in resolving security incidents and violations of law.
Why it matters: Your personal details may be shared with system administrators or law enforcement without your direct consent if the company deems it necessary to resolve security incidents or legal violations.
We reserve the right to, and you agree that we may, release your details to system administrators at other sites and to law enforcement agencies in order to assist them in resolving security incidents and violations of law.
5\. USE AND SHARING OF CERTAIN INFORMATION, paragraph 2 · Citation strength: strong
Cancellation and Renewal
3 findings
Terms and conditions related to subscription management, including automatic renewals, cancellation procedures, and refund policies.
medium95% confidence
Automatic Subscription Renewal
Your subscription(s) will automatically renew at the end of the disclosed subscription term, and payment will be charged to your chosen payment method at the start of every new billing period.
Why it matters: You will be automatically charged for subsequent subscription terms unless you proactively cancel your subscription according to their instructions.
Your subscription(s) will automatically renew at the end of the disclosed subscription term, unless cancelled in accordance with the instructions for cancellation below. Payment will be charged to your chosen payment method at confirmation of purchase and, unless otherwise disclosed, at the start of every new billing period during your current or renewed subscription term.
No Separate Notice for End of Free Trial or Beginning of Paid Subscription
The service provides notice of free trial terms at registration but will not send a separate notice that your free trial is ending or that your paid subscription has begun, unless legally required.
Why it matters: You might unknowingly transition from a free trial to a paid subscription and be charged without a separate reminder, requiring you to track the free trial end date yourself.
We provide notice of the terms of the free trial at the time you register and you will not receive a separate notice that your free trial is about to end or has ended, or that your paid subscription has begun, unless expressly required by statute or regulation in particular jurisdictions or instances.
No Refunds or Credits for Partially Used Subscription Terms
Except as required by applicable law, the service does not refund or credit for partially used subscription terms and/or billing periods, though they may provide them on a case-by-case basis at their discretion.
Why it matters: If you cancel your subscription partway through a billing period, you generally will not receive a refund for the unused portion of your subscription.
EXCEPT AS REQUIRED BY APPLICABLE LAW, WE DO NOT REFUND OR CREDIT FOR PARTIALLY USED SUBSCRIPTION TERMS AND/OR BILLING PERIODS, ALTHOUGH WE MAY PROVIDE SUCH REFUNDS OR CREDITS ON A CASE-BY-CASE BASIS IN OUR SOLE AND ABSOLUTE DISCRETION.
Unexpected or less-than-obvious terms that may negatively impact the user, often found in the fine print.
high90% confidence
Modified Terms and Continued Use Implies Acceptance
The service may amend the agreement with 30 days notice, and if you do not agree to any change, you must discontinue using the services.
Why it matters: You are bound by any changes to the agreement after 30 days of notice if you continue to use the service, even if you don't explicitly agree to the new terms.
We may amend this Agreement, effective thirty (30) days after we send you notice or post the amendment on the Services. If you do not agree to any change to this Agreement, you must discontinue using the Services.
Legal, paragraph 7 · Citation strength: strong
medium90% confidence
Account Sharing Restricted Outside Household
Unless otherwise permitted by your Service Tier, you may not share your subscription outside of your household, defined as devices associated with your primary personal residence used by individuals residing therein.
Why it matters: You are generally prohibited from sharing your account with individuals outside of your immediate household, and the company may monitor your usage to enforce this policy.
Unless otherwise permitted by your Service Tier, you may not share your subscription outside of your household. “Household” means the collection of devices associated with your primary personal residence that are used by the individuals who reside therein.
Usage Analysis for Compliance and Potential Termination
The service may analyze your account usage to determine compliance with the agreement and may limit or terminate access if a violation is found.
Why it matters: Your account usage may be monitored by the company, and they can limit or terminate your access to the service if they determine you have violated the agreement, without specifying what specific behaviors count as violations beyond account sharing.
We may, in our sole discretion, analyze the use of your account to determine compliance with this Agreement. If we determine, in our sole discretion, that you have violated this Agreement, we may limit or terminate access to the Service and/or take any other steps as permitted by this Agreement (including those set forth in Section 6 of this Agreement).
No Liability for Third-Party Advertisements or Services
The service takes no responsibility for and does not endorse any third-party advertisements or material posted where services are available, nor for products or services provided by advertisers.
Why it matters: You are solely responsible for any dealings with third-party advertisers encountered through the service. The company is not liable for any issues arising from your interaction with these advertisers, including any provided personal information or transactions.
We take no responsibility for and do not endorse any third-party advertisements or any third-party material posted where the Services are available, nor do we take any responsibility for the products or services provided by advertisers. Any dealings you have with advertisers while using the Services, including through engaging with interactive advertisements, are between you and the advertiser, and you agree that we are not liable for any loss or claim that you may have against an advertiser.