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Plain-English summary
The terms for King Games include critical clauses for US residents such as mandatory arbitration and class action waivers (risk_flags-1). You retain no ownership of virtual content (risk_flags-3) and it can never be exchanged for real money (risk_flags-4), with the company reserving the right to revoke access to it (risk_flags-5) or delete inactive accounts without refund (risk_flags-6). Account suspension or termination may also result in loss of any virtual content without compensation (risk_flags-2). Gameplay data and personal information may be used with AI for customer support and experience personalization (data_use-1). Subscriptions auto-renew unless explicitly cancelled 24 hours prior to renewal, and generally cannot be cancelled mid-period (cancellation_renewal-1, cancellation_renewal-2). Users are responsible for their own internet and mobile charges (gotchas-1), and risk losing game data and virtual content if they don't connect their game to a King account when switching devices (gotchas-2).
89% confidence
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Risk Flags
These clauses contain terms that are high risk and could have a significant negative impact on you. We recommend you review these clauses with extra care.
high95% confidence
Mandatory Arbitration and Class Action Waiver
These terms explain that for residents in the USA, disputes are subject to binding arbitration and a waiver of class action rights.
Why it matters: You agree to resolve legal disputes through binding arbitration instead of court and waive your right to participate in class action lawsuits. This may limit your ability to seek redress for grievances.
FOR RESIDENTS IN THE USA: IMPORTANT NOTICE: THESE TERMS ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED BELOW IN SECTION 21.
1 About these Terms, paragraph 7 · Citation strength: strong
high95% confidence
Loss of Virtual Content upon Account Deletion or Suspension
If your account is suspended or terminated in accordance with these Terms, you may lose any Virtual Goods and/or Virtual Money and will not be compensated.
Why it matters: If your account is suspended or terminated, you will lose access to any virtual items or currency you have, and you will not get a refund or compensation for them.
if we suspend or terminate your account in accordance with these Terms you may lose any Virtual Goods and/or Virtual Money that you may have and we will not compensate you for this loss or make any refund to you.
* ensure the security of a Game; and, paragraph 6 · Citation strength: strong
high85% confidence
No Ownership of Virtual Content
You do not own Virtual Content but instead purchase a limited personal revocable license to use it.
Why it matters: You do not legally own any virtual items or currency you purchase; you only have a revocable license to use them, which can be taken away.
You do not own Virtual Content but instead you purchase a limited personal revocable licence to use them.
King reserves the right to delete your King Account if there is no activity for 180 or more days, and no refund will be offered for any associated Virtual Content.
Why it matters: Your account, and any virtual items or currency associated with it, can be deleted without a refund if you don't use it for 180 days.
We reserve the right to delete your King Account if no activity is conducted by you in relation to the King Account for 180 or more days. In such an event, you may no longer be able to access and/or use any Virtual Content (as defined in Section 4) associated with that King Account and no refund will be offered to you in relation to the same.
Your Account, paragraph 6 · Citation strength: strong
Data Use
These clauses describe how the company collects, processes, and shares your personal information.
medium90% confidence
Use of AI and Gameplay Data for Personalization
When you use the services, King may use tools such as AI, your gameplay information (e.g., past scores, country, level, purchase history), and/or your personal data to enhance customer support and personalize your in-game experience.
Why it matters: Your gameplay data and personal information may be used with AI to customize your gaming experience, such as adjusting game challenges or offering tailored events.
When you use our Services, we may use tools such as AI, your gameplay information (such as your past scores, your country, the level you have reached in a Game, your purchase history, or any other gameplay activity) and/or your personal data to enhance our customer support and your in-game experience.
Your Account, paragraph 11 · Citation strength: strong
low90% confidence
Information Use for Tailoring Experience
To comply with local law, King may use information asked of you, such as birth date or age, to tailor your experience in their Games or other Services.
Why it matters: The company may use information like your age or birth date to customize your game experience, which is done to comply with local laws.
To comply with local law, we may use information that we ask you to provide, such as your date of birth or age, to tailor your experience in our Games or other Services.
5 User conduct and content, paragraph 2 · Citation strength: strong
Cancellation and Renewal
These clauses describe how subscriptions or services can be cancelled or renewed, including any associated fees or conditions.
medium90% confidence
Automatic Subscription Renewal
Subscriptions automatically renew unless you turn off auto-renew via your platform settings at least 24 hours before the end of the current subscription period.
Why it matters: Unless you manually turn off auto-renew at least 24 hours before your subscription ends, it will automatically renew and you will be charged again.
Your Subscription will automatically renew on the basis communicated to you in writing unless you turn off auto-renew via your platform settings at least 24 hours before the end of the then-current Subscription period.
Sales of Subscriptions are final and cancellation is not permitted mid-way during an active Subscription period, subject to paragraph 4.15 for EEA residents.
Why it matters: You cannot cancel your subscription and receive a refund once an active subscription period has started, unless you are an EEA resident and paragraph 4.15 applies.
You agree that sales of Subscriptions are final and that cancellation is not permitted mid-way during an active Subscription period (subject to paragraph 4.15 below if you are resident in the European Economic Area).
These clauses contain terms that may be unexpected or carry a hidden cost. We recommend you review these clauses with extra care.
medium90% confidence
Responsibility for Charges
You are responsible for internet connection and/or mobile charges incurred for accessing and/or using the Services.
Why it matters: You are solely responsible for any costs from your internet or mobile provider for using the service.
You are responsible for the internet connection and/or mobile charges that you may incur for accessing and/or using our Services.
About accessing and using our Services, paragraph 2 · Citation strength: strong
medium90% confidence
Risk of Loss for Unconnected Game Data
If you do not connect your Game on a device to a King account, any Virtual Content or other data associated with your Game will not be restorable to a different device if you lose, damage, or change that device.
Why it matters: If you play without connecting to a King account, you risk losing all your game data, progress, and virtual items if your device is lost, damaged, or changed.
Where applicable, if you do not connect your Game on a device to a King account, we will not be able to restore any Virtual Content, or other data associated with your Game to a different device if you lose, damage or change that device.
Connecting your game play, paragraph 1 · Citation strength: strong
Protections
These clauses outline commitments or features designed to protect you, offering benefits or safeguards.
Protection90% confidence
Age Restriction for Service Use
You must be at least 13 years old to use the Services. If you are 13 or older but under the legal age of majority, your parent or guardian must consent to the Terms.
Why it helps: This helps protect minors by setting a minimum age for service use and requiring parental or guardian consent for users aged 13 and above who are still minors.
you are at least 13 years old, or else you must not use our Services. If you are the parent or guardian of a minor aged 13 or older (depending on the applicable laws of your country), you are agreeing to these Terms on your behalf and on behalf of your minor(s) who you have authorised to use the Service pursuant to these Terms.
1 About these Terms, paragraph 6 · Citation strength: strong
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