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Source provenance
Verified official sourceSnapshot hash eff1b90eebd711214bb0b72a5a00c5e14c3095cab9367f6800cbcb8244f51d29
Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Lucid's Terms of Service include mandatory binding arbitration and a waiver of class action rights, significantly limiting users' ability to pursue legal disputes in court or collectively. Free or Beta services are provided "AS-IS," without warranty or support, and user content may be permanently deleted. Users are also responsible for any "Protected Information" they submit, as the service is not designed for it and provides no additional protections, releasing Lucid from liability for heightened damages related to such data. Subscriptions automatically renew unless cancelled within specified periods—30 days for Multi-User Plans, or prior to term end for individual/monthly accounts.
88% confidence
These findings are potential risks or red flags that users should be aware of. They may have significant impacts on user rights, privacy, or financial well-being.
Disputes are subject to binding arbitration, limiting your right to a trial in court.
Why it matters: Users are bound by mandatory arbitration for disputes, which means they waive their right to resolve disputes through a court trial.
DISPUTES ABOUT THESE TERMS OF SERVICE AND THE SERVICES ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS SET FORTH IN THE “MANDATORY ARBITRATION” AND “CLASS ACTION WAIVER” SECTIONS BELOW.
Users waive class action rights for disputes, preventing them from participating in class action lawsuits.
Why it matters: Users cannot join class action lawsuits to resolve disputes, potentially limiting their ability to seek justice or compensation collectively.
DISPUTES ABOUT THESE TERMS OF SERVICE AND THE SERVICES ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS SET FORTH IN THE “MANDATORY ARBITRATION” AND “CLASS ACTION WAIVER” SECTIONS BELOW.
Free services or Beta Features are provided 'AS-IS' without any warranties or support, and your content may be permanently deleted.
Why it matters: If you use free or beta services, you have no recourse for issues as they come without warranties, support, or other obligations, and your content may be permanently deleted at any time.
If you or a User receive any Services free of charge (e.g., trial or zero dollar proof of concept)or released as beta, pilot, limited release, non-production, or evaluation (“**Beta Features**”), you acknowledge and accept that such Services are provided “AS-IS”, without any representations, warranties, support, maintenance, or other obligation of any kind from Lucid. Unless otherwise agreed in an Order, Lucid may terminate your access to, or use of, a free Service or a Beta Feature at any time, which may include permanent deletion of your Content (defined below) (e.g., if you move from our commercial environment to our FedRAMP environment).
These findings explain how your data is collected, processed, and shared, and any associated risks or notable practices.
The service is not designed for Protected Information; submitting it is at your own risk.
Why it matters: If you submit Protected Information, it will be treated as Confidential Information but without added protections, and Lucid will not be liable for heightened damages, meaning you bear the risk.
If Protected Information is entered into a Subscription Service, Lucid will treat such information as your Confidential Information and afford it the protections provided in these Terms for other Content but will not afford it any added protections based on the type of data provided. You acknowledge that any Protected Information submitted is done at your own risk and that Lucid will not be liable for heightened or statutory damages due to the nature or type of Protected Information submitted.
Account information is used for setup, maintenance, fraud prevention, updates, and legal compliance.
Why it matters: Your account data will be used to manage your account, provide services, prevent fraud, inform you about new features, and comply with legal requirements.
Lucid will use data provided in connection with the creation or administration of entity and User accounts to set up and maintain such accounts, provide and maintain the Services, detect and prevent fraud or violations of these Terms, inform you and other Users about new products and features, and as necessary to comply with applicable law, regulation, legal process, or enforceable governmental requests.
These findings cover policies related to subscription renewals, cancellations, and trial periods.
Subscriptions automatically renew for the same period unless cancelled by either party at least 30 days before the end of the current term for Multi-User Plans, or prior to the end of the current term for individual or monthly accounts.
Auto-renewal / negative-option billing
Why it matters: Your subscription will automatically renew and you will be charged unless you cancel within the specified timeframe (30 days for Multi-User Plans, or before the end of the term for individual/monthly accounts).
**(iii) before conversion of a free trial to a paid plan (see the section titled “Free Trials” below), as outlined in the “Term and Termination” section below.**
These findings highlight other contractual clauses that may be unusual or important for the user to understand, but do not fit into the other categories.
Looking good
No hidden gotchasThese findings outline explicit commitments or features that benefit the user, providing increased transparency, control, or recourse.
Users under 18 years old may not create an account or use Services unless instructed by their School with a School email address.
Why it helps: This clause helps protect minors by restricting their ability to create accounts or use services unless specific educational oversight is in place.
If you are under 18 years old, you may not create a Lucid account or use the Services unless you are instructed to by your School (defined below) and you use your School email address.
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