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Plain-English summary
This privacy policy contains several clauses that may disadvantage the user. Users agree to mandatory arbitration and a class action waiver, which limits their legal rights and access to court-based remedies. Match can terminate accounts without warning if eligibility requirements are not met, and they may analyze user content using machine learning. Users are solely responsible for content they upload and agree to indemnify Match for any claims related to it. Match may also ban accounts without providing reasons if doing so could impair the safety or privacy of other users. Furthermore, other users may share your content with third parties, and user-generated content may be inaccurate or misleading.
89% confidence
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Risks to You
Clauses that describe elevated risks to you, such as limitations on the platform’s liability for various harms, or your agreement to indemnify the platform. These may be financial, privacy, or safety risks, or limitations on your legal rights.
high95% confidence confidence
Mandatory Arbitration & Class Action Waiver
The policy includes a mandatory pre-arbitration informal dispute resolution process, an arbitration agreement, and a class action waiver. It states that in arbitration, there is typically less discovery and appellate review than in court.
Why it matters: You must go through a mandatory informal dispute resolution process before arbitration. You waive your right to participate in class action lawsuits and your ability to appeal decisions, as arbitration typically has less discovery and appellate review than court. This may limit your ability to seek remedies for disputes with Match.
PLEASE CAREFULLY REVIEW THE DISPUTE RESOLUTION PROVISIONS IN SECTION 15 BELOW. THESE GOVERN THE MANNER IN WHICH DISPUTES WILL BE ADDRESSED BETWEEN YOU AND Match. THESE PROVISIONS INCLUDE A MANDATORY PRE-ARBITRATION INFORMAL DISPUTE RESOLUTION PROCESS (EXCEPT FOR INDIVIDUAL CLAIMS OF SEXUAL ASSAULT OR SEXUAL HARASSMENT OCCURRING IN CONNECTION WITH YOUR USE OF THE SERVICES), AN ARBITRATION AGREEMENT, SMALL CLAIMS COURT ELECTION, CLASS ACTION WAIVER, ADDITIONAL PROCEDURES FOR MASS ARBITRATION FILINGS, AND JURY TRIAL WAIVER THAT AFFECT YOUR RIGHTS. IN ARBITRATION, THERE IS TYPICALLY LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.
Why it matters: Your account can be terminated without warning if you stop meeting the eligibility requirements, which could lead to an unexpected loss of service access.
If at any time you cease to meet these requirements, all authorization to access our Services or systems is automatically revoked, and you must immediately delete your account, and we retain the right to remove your access to our Services without warning in our sole discretion.
You are solely responsible and liable for Your Content and agree to indemnify, defend, release, and hold Match harmless from any claims made in connection with Your Content.
Why it matters: You are entirely responsible for the content you upload and may have to cover legal costs and damages if Match faces claims related to your content.
You are solely responsible and liable for Your Content, and, therefore, you agree to indemnify, defend, release, and hold us harmless from any claims made in connection with Your Content.
3a. YOUR CONTENT, paragraph 2 · Citation strength: strong
medium90% confidence confidence
Account Suspension/Termination for Prohibited Content
Uploading or sharing prohibited content may result in the immediate suspension or termination of your account.
Why it matters: Your account may be immediately suspended or terminated if you upload or share content that is deemed prohibited.
The uploading or sharing of content that violates these Terms ("Prohibited Content") may result in the immediate suspension or termination of your account.
User-Shared Content May Be Inaccurate and Shared by Others
Member Content may include biased, incorrect, harmful, offensive, or misleading information, and other users may share your content with third parties.
Why it matters: Content from other users may be unreliable, and your own content, once posted, might be shared by other users with third parties, exposing it to a wider audience than intended.
You acknowledge and agree that Your Content may be viewed by other users, and, notwithstanding these Terms, other users may share Your Content with third parties.
3a. YOUR CONTENT, paragraph 5 · Citation strength: strong
medium90% confidence confidence
Content Moderation Without Explanation
Match may not share information with you regarding your account, including the reason for your account ban, if doing so would potentially impair the safety or privacy of other users.
Why it matters: If your account is banned, Match might not tell you why, which can make it difficult to understand and address the issue.
You understand and agree that we may not share information with you regarding your account, including the reason for your account ban, if doing so would potentially impair the safety or privacy of our other users.
Clauses that describe how the platform collects, processes, and shares personal data with other parties. These are not necessarily risks or harms, but may be points of interest for users who want to understand the entire data lifecycle.
low90% confidence confidence
Content Analysis through Machine Learning
Match may analyze, access, store, and use your content, including messages and communications, to monitor, develop, personalize, and improve services, including through the use of machine learning and other automated technologies.
Why it matters: Your content, including messages, can be analyzed by Match, potentially using automated technologies like machine learning, to improve and personalize their services.
You understand and agree that we may analyze, access, store, and use Your Content, including messages and other communications, to monitor, develop, personalize, and improve our Services, including through the use of machine learning and other automated technologies, in accordance with applicable law.
3a. YOUR CONTENT, paragraph 7 · Citation strength: strong
Cancellation & Renewal
Clauses that describe how and when you can cancel your agreement, and any terms related to renewal of services.
Not clearly stated: The document specifies that California subscribers may cancel without penalty within three business days and outlines processes for refunds through external services or direct contact with Match Customer Service. However, it does not explicitly state the terms for cancellation beyond this initial period for all users, including conditions for early termination or recurring payment cancellations.
Gotchas
Unexpected or subtle clauses that may be to your disadvantage. These often include terms that are not immediately obvious.
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Protections for You
Clauses that describe commitments the platform makes to you, or rights you have as a user.
Protection95% confidence confidence
California Cancellation Rights
California subscribers can cancel their subscription without penalty or obligation at any time prior to midnight of the third business day following the subscription date.
Why it helps: This allows California subscribers a penalty-free window of three business days to cancel their subscription if they change their mind, offering a clear right to rescind the agreement.
California subscribers: You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed.
Match Terms of Use Agreement, paragraph 2 · Citation strength: strong
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