Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
The terms outline several significant risks, including mandatory arbitration and class action waivers, which limit your ability to sue the company in court (risk_flags-1). Match can terminate your account without a refund if they determine you've violated their terms (risk_flags-2) and you won't be entitled to a refund for purchases if your account is terminated for any reason (risk_flags-3). You are solely responsible and liable for content you upload (risk_flags-4). The company may not disclose reasons for termination if it could impact the safety or privacy of other users (risk_flags-5). Subscriptions automatically renew until you cancel (cancellation_renewal-1), and virtual items are non-refundable even upon account closure (cancellation_renewal-2). If a payment fails, you remain responsible for the uncollected amount, and charges may continue without adjustment (cancellation_renewal-3). Promotional subscription prices may increase upon renewal (cancellation_renewal-4). Additionally, Match does not conduct background checks or identity verification for users and isn't responsible for user conduct (gotchas-1).
89% confidence
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Risks to be aware of
5 findings
These are the highest-severity items: core rights you may be signing away or activities that can result in significant financial, privacy, or account loss.
high95% confidence
Mandatory Arbitration & Class Action Waiver
The terms include a mandatory pre-arbitration informal dispute resolution process, an arbitration agreement, small claims court election, class action waiver, additional procedures for mass arbitration filings, and jury trial waiver that affect your rights.
Why it matters: You agree to resolve disputes through arbitration and waive your right to participate in class action lawsuits, which affects your legal rights and limits your ability to take legal action against the company in court.
PLEASE CAREFULLY REVIEW THE DISPUTE RESOLUTION PROVISIONS IN SECTION 15 BELOW. THESE GOVERN THE MANNER IN WHICH DISPUTES WILL BE ADDRESSED BETWEEN YOU AND Match. THESE PROVISIONS INCLUDE A MANDATORY PRE-ARBITRATION INFORMAL DISPUTE RESOLUTION PROCESS (EXCEPT FOR INDIVIDUAL CLAIMS OF SEXUAL ASSAULT OR SEXUAL HARASSMENT OCCURRING IN CONNECTION WITH YOUR USE OF THE SERVICES), AN ARBITRATION AGREEMENT, SMALL CLAIMS COURT ELECTION, CLASS ACTION WAIVER, ADDITIONAL PROCEDURES FOR MASS ARBITRATION FILINGS, AND JURY TRIAL WAIVER THAT AFFECT YOUR RIGHTS. IN ARBITRATION, THERE IS TYPICALLY LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.
Match reserves the right to suspend or terminate your account without a refund if they believe you have violated these terms, misused services, or behaved in an inappropriate or unlawful way, in their sole discretion.
Why it matters: Your account may be terminated without warning or refund if Match determines, at its sole discretion, that you have violated their terms or behaved inappropriately.
Match also reserves the right to review and, if appropriate, suspend or terminate your account without a refund if Match believes that you have violated these Terms, misused our Services, or behaved in a way that Match regards as inappropriate or unlawful, on or off our Services, in our sole discretion. We reserve the right to make use of any personal, technological, legal, or other means available to enforce the Terms, at any time without liability and without the obligation to give you prior notice, including, but not limited to, preventing you from accessing the Services.
If your account is terminated by you or by Match for any reason, all terms continue and remain enforceable, and you will not be entitled to any refund for purchases made.
Why it matters: You will not receive refunds for any purchases if your account is terminated, regardless of who initiated the termination.
If your account is terminated by you or by Match for any reason, these Terms continue and remain enforceable between you and Match, and you will not be entitled to any refund for purchases made. Your information will be maintained, shared, and deleted in accordance with our [Privacy Policy](https://www.match.com/masp/en-us/privacy).
You are solely responsible and liable for Your Content and agree to indemnify, defend, release, and hold the company harmless from any claims made in connection with Your Content.
Why it matters: You are responsible for any legal claims related to the content you upload and agree to protect the company from such claims.
You are solely responsible and liable for Your Content, and, therefore, you agree to indemnify, defend, release, and hold us harmless from any claims made in connection with Your Content.
3a. YOUR CONTENT, paragraph 2 · Citation strength: strong
high85% confidence
Company Can Withhold Termination Reasons
Match may not share information regarding your account termination if doing so would potentially impair the safety or privacy of other users.
Why it matters: You may not be informed of the reason for your account termination if the company deems it could impact the safety or privacy of other users.
You understand and agree that Match may not share information with you regarding your account termination if doing so would potentially impair the safety or privacy of our other users.
This section outlines how the company collects, processes, and shares your personal information.
medium90% confidence
Use of Content for Service Improvement
The company may analyze, access, store, and use your content, including messages and communications, to monitor, develop, personalize, and improve their services using machine learning and automated technologies, in accordance with applicable law.
Why it matters: Your content and communications may be analyzed and used, including with AI, to improve services, which might reduce your privacy.
You understand and agree that we may analyze, access, store, and use Your Content, including messages and other communications, to monitor, develop, personalize, and improve our Services, including through the use of machine learning and other automated technologies, in accordance with applicable law.
3a. YOUR CONTENT, paragraph 7 · Citation strength: strong
medium90% confidence
Content Disclosure for Legal and Safety Reasons
The company may access, preserve, and disclose your account information, including your content, if required by law or if they have a good faith belief that such disclosure is necessary to comply with legal process, enforce terms, respond to third-party claims, respond to customer service requests, protect rights, property, or safety, or investigate illegal activity, fraud, or wrongdoing.
Why it matters: Your private information and content may be accessed and disclosed under various legal and safety circumstances without your direct consent.
You agree that Match may access, preserve, and disclose your account information, including Your Content, if required to do so by law or upon a good faith belief that such access, preservation, or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce these Terms; (iii) respond to claims that any content violates the rights of third parties; (iv) respond to your requests for customer service; (v) protect the rights, property or personal safety of the Company or any other person, or (vi) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
7\. RIGHTS YOU GRANT Match, paragraph 5 · Citation strength: strong
medium85% confidence
Sharing Data with Affiliates for Safety
The company may share data between its affiliates for the safety and security of users.
Why it matters: Your data may be shared across the company's family of apps (e.g., Tinder, Hinge, OkCupid) for safety purposes, expanding the scope of data use.
As set forth in our [Privacy Policy](https://www.match.com/masp/en-us/privacy), we may share data between our affiliates for the safety and security of our users and may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates’ services (such as Tinder, Hinge, OkCupid, Plenty of Fish, Meetic, BLK, LoveScout24, OurTime, and Pairs; for more details, click [here](https://mtch.com/safety)), and/or preventing you from creating new accounts.
User Content Visible Globally and Shareable by Other Users
Your individual profile will be visible to other people around the world, and other users may share your content with third parties.
Why it matters: Your content on your profile may be seen globally and re-shared by other users, which means it could spread beyond the platform and your control.
Your individual profile will be visible to other people around the world, so be sure that you are comfortable sharing Your Content before you post. You acknowledge and agree that Your Content may be viewed by other users, and, notwithstanding these Terms, other users may share Your Content with third parties. By uploading Your Content, you represent and warrant to us that you have all necessary rights and licenses to do so and automatically grant us a license to use Your Content as provided under Section 7 below.
3a. YOUR CONTENT, paragraph 5 · Citation strength: strong
Cancellation & Renewal Terms
4 findings
This section covers the conditions for canceling your subscription, automatic renewals, and refund policies.
medium95% confidence
Automatic Subscription Renewal
If you purchase a subscription, it will automatically renew until you cancel.
Why it matters: Your subscription will automatically renew and charge you unless you actively cancel it.
If you purchase a subscription, it will automatically renew until you cancel, in accordance with the terms disclosed to you at the time of purchase, as further described below.
All purchases and redemptions of Virtual Items are final and non-refundable, and you will not receive money or other compensation for any unused Virtual Items when an account is closed.
Why it matters: You will not get a refund for any virtual items purchased, even if your account is closed.
ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH OUR SERVICES ARE FINAL AND NON-REFUNDABLE. YOU ACKNOWLEDGE THAT Match IS NOT REQUIRED TO PROVIDE A REFUND FOR VIRTUAL ITEMS FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR ANY UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY (SUCH AS THROUGH AN ACCOUNT BAN).
Payment Method Remains Active After Insufficient Funds
If a payment is not successfully processed, you remain responsible for any uncollected amounts and authorize the company to continue billing the payment method, which may also result in a change to your payment billing dates.
Why it matters: If a payment fails, you still owe the money, and the company will continue trying to charge your payment method, potentially altering your billing schedule.
If a payment is not successfully processed, due to expiration, insufficient funds, or otherwise, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates.
Price Increases for Renewals After Discounted Offer
If you received a discounted promotional offer, your price may go up per the terms of that offer following the initial subscription period for any subsequent renewal period.
Why it matters: After a promotional period, your subscription renewal price may increase to the full rate without further discounts.
If you received a discounted promotional offer, your price may go up per the terms of that offer following the initial subscription period for any subsequent renewal period.
8a. EXTERNAL SERVICE PURCHASES AND SUBSCRIPTIONS, paragraph 3 · Citation strength: strong
Other Gotchas
1 finding
These items are typically less severe, but can still be annoying or unexpected. They can include things like how the company deals with minor errors, or other terms that might catch you by surprise.
low90% confidence
No Responsibility for User Conduct
Match does not conduct criminal background or identity verification checks on its users and is not responsible for the conduct of any user on or off the Service.
Why it matters: The company does not verify user identities or backgrounds, so you bear personal responsibility for exercising caution when interacting with others.
Match does not conduct criminal background or identity verification checks on its users. Though Match strives to encourage a respectful user experience, it is not responsible for the conduct of any user on or off the Service. Use your best judgment when interacting with others and review our [Safety Tips](https://www.match.com/help/safetytips).
10\. NO CRIMINAL BACKGROUND OR IDENTITY VERIFICATION CHECKS, paragraph 1 · Citation strength: strong
Consumer Protections
1 finding
These clauses are commitments by the company to protect you, or to give you control over your data and experience.
Protection90% confidence
Clear Subscription Cancellation Methods
Match provides clear instructions on how to cancel subscriptions purchased through External Services (like Apple ID or Google Play) or Internal Purchases (via Website/App), specifying that cancellation through External Services needs to be managed directly with that service.
Why it helps: Clear instructions for cancellation empower users to manage their subscriptions and avoid unwanted charges.
_To cancel a subscription_: If you do not want your subscription to renew automatically, or if you want to change or terminate your subscription, you must log in to your External Service Account and follow instructions to manage or cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the App from your device. For example, if you subscribed using your Apple ID, cancellation is handled by Apple, not Match.
8a. EXTERNAL SERVICE PURCHASES AND SUBSCRIPTIONS, paragraph 4 · Citation strength: strong
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