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Plain-English summary
This review finds several potential concerns for users of Meta Quest, including mandatory arbitration for dispute resolution and a waiver of class action rights (risk_flags-1). Users are held responsible for the actions of others who use their MPT Products (risk_flags-2) and specifically for their child's activities and compliance if they create an account for them (risk_flags-3). There's no refund for digital content if age restrictions are violated (risk_flags-4), and Meta assumes no liability for loss of access or data if an account is suspended or terminated (risk_flags-5). The company may use your profile and actions in MPT Products for ads and sponsored content without compensation (data_use-1) and share this information across connected Meta Company Products (data_use-2). Users are warned that their data and content may be deleted or become inaccessible if a feature is discontinued or due to technical errors (cancellation_renewal-1). Accounts may also be disabled or deleted for inactivity or if ownership cannot be confirmed (cancellation_renewal-2). Users are responsible for all fees and costs associated with MPT Products and Third-Party Services (gotchas-1). Content ratings are often unverified, and Meta cannot guarantee protection from objectionable material (gotchas-2). Finally, MPT Products do not provide access to emergency services (gotchas-3).
85% confidence
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Risk Flags
Critical issues that could significantly impact users, such as mandatory arbitration clauses, broad indemnification requirements, or waivers of fundamental rights.
high95% confidence confidence
Mandatory Arbitration & Class Action Waiver
You agree that certain disputes will be resolved by binding, individual arbitration and you waive your rights to a jury trial and to participate in a class action lawsuit or class-wide arbitration.
Why it matters: This clause compels users to resolve disputes through individual arbitration and waive their right to join class action lawsuits or have a jury trial, potentially limiting their legal recourse.
ARBITRATION NOTICE: YOU AGREE THAT CERTAIN DISPUTES ARISING OUT OF OR RELATED TO THESE SUPPLEMENTAL TERMS OR YOUR USE OF META PLATFORM TECHNOLOGIES PRODUCTS WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION, AS FURTHER STATED BELOW, TO THE FULLEST EXTENT PERMITTED BY THE LAW. WE EXPLAIN SOME EXCEPTIONS AND HOW YOU CAN OPT OUT OF ARBITRATION BELOW.
You are responsible for the activities of all users of your MPT Products, and for their consent to and compliance with these Supplemental Terms.
Why it matters: Users are held accountable for the actions and compliance of anyone else who uses their Meta Platform Technologies (MPT) Products, which could include family members or guests, making them potentially liable for others' violations.
You are responsible for the activities of all users of your MPT Products, and for their consent to and compliance with these Supplemental Terms.
You are responsible for the activities of your child when they use a Meta account to access MPT Products, and for their compliance with these Supplemental Terms. You are responsible for supervising your child’s access to and use of MPT Products.
Why it matters: Guardians are directly responsible for their child's activities and compliance with the terms when using MPT Products, including supervision and ensuring the child understands the terms and conduct rules.
You are responsible for the activities of your child when they use a Meta account to access MPT Products, and for their compliance with these Supplemental Terms. You are responsible for supervising your child’s access to and use of MPT Products.
If we determine that you did not comply with these age requirements, we may disable your access to the digital content and we will not refund the amounts paid for the digital content.
Why it matters: Failure to comply with age restrictions for digital content may result in disabled access to the content without a refund.
If we determine that you did not comply with these age requirements, we may disable your access to the digital content and we will not refund the amounts paid for the digital content.
No Liability for Loss of Access/Data on Account Suspension
To the maximum extent permitted by applicable law, Meta and its affiliates assume no liability for such loss of access and use and will have no obligations related to such loss.
Why it matters: If an account is suspended or terminated, Meta assumes no liability for the loss of access, services, information, data, or content, leaving users without recourse for lost data or functionality.
To the maximum extent permitted by applicable law, Meta and its affiliates assume no liability for such loss of access and use and will have no obligations related to such loss.
How the company collects, uses, shares, and protects user data, including privacy policies and data handling practices.
medium90% confidence confidence
Permission to Use Profile and Actions for Ads
You give us permission to use your profile name, profile picture, and information about actions you have taken in MPT Products (for example, apps you use) next to or in connection with ads, offers, and other sponsored or commercial content that we display in MPT Products without any compensation to you.
Why it matters: The company may use your profile name, picture, and in-app actions for displaying ads and sponsored content without compensating you.
You give us permission to use your profile name, profile picture, and information about actions you have taken in MPT Products (for example, apps you use) next to or in connection with ads, offers, and other sponsored or commercial content that we display in MPT Products without any compensation to you.
Cross-Product Information Sharing for Connected Accounts
If you choose to connect your Meta account with other Meta Company Products accounts (such as your Facebook or Instagram accounts), you also give us permission to display your profile information and information about actions you have taken in MPT Products across Meta Company Products.
Why it matters: Connecting your Meta account with other Meta Company Products (like Facebook or Instagram) grants permission to display your profile information and actions taken in MPT Products across all connected Meta Company Products.
Additionally, if you choose to connect your Meta account with other Meta Company Products accounts (such as your Facebook or Instagram accounts), you also give us permission to display your profile information and information about actions you have taken in MPT Products across Meta Company Products.
Terms related to account termination, subscription cancellation, and automatic renewals, including procedures and consequences.
medium90% confidence confidence
Data Loss Upon Feature Discontinuation or Technical Error
If a feature, service, software or content is no longer available, or if a technical error occurs, information, data, or content created or provided by you in connection with such feature, service, software or content may be deleted or become inaccessible, and you should not exclusively rely on any feature, service, software or content to store or preserve such information, data or content.
Why it matters: Information, data, or content you created or provided may be deleted or become inaccessible if a feature, service, software, or content is no longer available or due to a technical error, meaning you should not rely on the product to store your important data.
If a feature, service, software or content is no longer available, or if a technical error occurs, information, data, or content created or provided by you in connection with such feature, service, software or content may be deleted or become inaccessible, and you should not exclusively rely on any feature, service, software or content to store or preserve such information, data or content.
Account Suspension for Inactivity or Unconfirmed Registration
We may also disable or delete your account if after registration your account is not confirmed, your account is unused and remains inactive for an extended period of time, or if we detect someone may have used it without your permission and we are unable to confirm your ownership of the account, or where we are required to do so under applicable law.
Why it matters: Accounts might be disabled or deleted if they are not confirmed after registration, remain inactive for an extended period, are suspected of unauthorized use without ownership confirmation, or if required by law, potentially leading to loss of access.
We may also disable or delete your account if after registration your account is not confirmed, your account is unused and remains inactive for an extended period of time, or if we detect someone may have used it without your permission and we are unable to confirm your ownership of the account, or where we are required to do so under applicable law.
Potentially overlooked clauses that could disadvantage users, such as hidden fees, automatic consent to new terms, or limitations on service access.
medium95% confidence confidence
Responsibility for Third-Party Fees and Costs
You are responsible for the fees, costs, and other charges, such as internet usage or utilities fees, associated with use of MPT Products, as well as fees, costs, and other charges associated with Third-Party Services.
Why it matters: Users are responsible for all fees and costs associated with using MPT Products, including internet and utility fees, as well as any charges related to Third-Party Services.
You are responsible for the fees, costs, and other charges, such as internet usage or utilities fees, associated with use of MPT Products, as well as fees, costs, and other charges associated with Third-Party Services.
We may display age, comfort, and content ratings for digital content (including ads) that are based on information provided to us by the developers of such content, and which are not verified by Meta, unless expressly mentioned. We cannot guarantee that digital content ratings will always be accurate, nor can we promise that you will not find some material harmful, inappropriate, offensive, indecent, or objectionable, including material that may be found through accessing third-party links or other Third-Party Services. You understand that you may be exposed to content from a variety of sources when using MPT Products and acknowledge that content may be inaccurate, inappropriate, offensive, indecent, or otherwise objectionable.
Why it matters: Age, comfort, and content ratings for digital content are often unverified and provided by developers, meaning Meta cannot guarantee accuracy or protect users from potentially harmful, inappropriate, or objectionable content found on MPT Products or via third-party links.
We may display age, comfort, and content ratings for digital content (including ads) that are based on information provided to us by the developers of such content, and which are not verified by Meta, unless expressly mentioned. We cannot guarantee that digital content ratings will always be accurate, nor can we promise that you will not find some material harmful, inappropriate, offensive, indecent, or objectionable, including material that may be found through accessing third-party links or other Third-Party Services.
MPT Products do not provide access to emergency services or emergency service providers (including the police, fire departments, or hospitals), or otherwise connect to public safety answering points. You should ensure you can contact your relevant emergency service providers through a mobile telephone, fixed-line telephone, or other service.
Why it matters: MPT Products do not provide access to emergency services such as police, fire departments, or hospitals, requiring users to arrange alternative means to contact emergency providers.
MPT Products do not provide access to emergency services or emergency service providers (including the police, fire departments, or hospitals), or otherwise connect to public safety answering points. You should ensure you can contact your relevant emergency service providers through a mobile telephone, fixed-line telephone, or other service.
Commitments and features that benefit users, such as strong data privacy practices, clear cancellation procedures, or transparent communication about changes.
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