Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
This review of Scopely Explore's Terms of Service highlights several areas of concern. Users waive their right to jury trials and class-action lawsuits (risk_flags-1), and may not receive refunds if their account is terminated (risk_flags-2). The company claims a broad, perpetual license to user content (risk_flags-3) and users are responsible for unauthorized account activity (risk_flags-4). There are no refunds for virtual currency or goods purchased (risk_flags-5), which the company can modify or remove without notice (cancellation_renewal-1). Finally, data use is governed by a separate privacy policy (data_use-2), and the company can scan devices for unauthorized software (data_use-1).
90% confidence
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Risk Flags
These findings highlight material, hard-to-reverse harms that are clearly stated in the policy. Examples include money that is not easily recoverable, lasting privacy exposures, loss of account access, weakened dispute rights, or broad ownership/control over user content. These items are typically significant and may require careful consideration.
high95% confidence
Mandatory Arbitration and Class Action Waiver
The policy includes an agreement to arbitrate that requires all disputes to be resolved by binding and final arbitration, with limited exceptions. It also contains a class action and jury trial waiver.
Why it matters: Users waive their right to pursue disputes or claims in a court of law and to have a jury trial, and can only pursue claims on an individual basis, not as part of a class action or representative proceeding.
SECTION 13 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 13 CAREFULLY. UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.
If you breach the terms, Scopely Explore may terminate your account and will not reimburse or refund you for Services lost due to involuntary suspension or termination of your account.
Why it matters: Users may lose access to services without any refund if their account is terminated due to a breach of terms.
If you breach these Terms we may take action against you, including but not limited to terminating your account. You acknowledge that Scopely Explore has no obligation to, and will not, reimburse or refund you for Services lost due to involuntary suspension or termination of your account.
Broad User Content License, Including Commercial Use
By making User Content available, you grant Scopely Explore a nonexclusive, transferable, sublicenseable, worldwide, royalty-free, perpetual license to use, copy, modify, distribute, market, promote, and create derivative works from your User Content for connection operating and providing the Services and Content.
Why it matters: Scopely Explore gains a perpetual and broad license to use, modify, and distribute user-generated content for various purposes, including commercial use, without further compensation to the user.
By making any User Content available through the Services you grant to Scopely Explore a nonexclusive, transferable, sublicenseable, worldwide, royalty-free, perpetual license (or, if not permitted under applicable law, a license for the whole duration, including for any extension thereof, of all relevant rights under any applicable law), to use, copy, modify, create derivative works based upon, publicly display, publicly perform, market, promote and distribute your User Content in connection with operating and providing the Services and Content to you and to others. By accepting these terms, you allow Scopely Explore to benefit freely from the above rights, including but not limited to:
_5.2 Rights Granted by You - User Content_, paragraph 1 · Citation strength: strong
high95% confidence
User Responsible for Unauthorized Account Activity
You are responsible for all activities that occur under your Account, whether or not you know about them. Scopely Explore is not responsible for any losses or harm experienced as a result of unauthorized access.
Why it matters: Users bear the full responsibility for any actions, losses, or harm resulting from unauthorized access to their account, even if they were unaware of such activity.
You agree that you won’t disclose your Account password to anyone and you will notify us immediately of any unauthorized use of your Account. Scopely Explore takes its account security obligations seriously; however, you are responsible for all activities that occur under your Account, whether or not you know about them. Scopely Explore is not responsible for any losses or harm you may suffer as a result of an unauthorized person accessing your Account and/or using your login in connection with our Services.
All sales of Virtual Money and Virtual Goods are final, and the company will not permit exchanges or refunds for any unused Virtual Money or Virtual Goods once the transaction has been made, unless otherwise required by law.
Why it matters: Users cannot get their money back for virtual currency or items once purchased, even if unused, unless a specific law mandates it.
You agree that all sales by us to you of Virtual Money and Virtual Goods are final and that we will not permit exchanges or refunds for any unused Virtual Money or Virtual Goods once the transaction has been made, unless otherwise required by law.
These findings focus on how your data is collected, processed, and shared. This includes specific data points, purposes of use, and disclosure to third parties, highlighting potential privacy impacts.
medium90% confidence
Device Detection for Cheating and Unauthorized Software
Scopely Explore may employ lawful mechanisms to detect and respond to cheating, fraud, and other prohibited behavior, including checking your device for exploits, hacking, and/or unauthorized software.
Why it matters: The company may scan your device for unauthorized software or exploits, which could raise privacy concerns about what is being scanned and how that data is used.
You agree that Scopely Explore may employ any lawful mechanisms to detect and respond to cheating, fraud, and other behavior prohibited under these Terms, including checking your device for the existence of exploits or hacking and/or unauthorized software.
Data Use and Sharing Covered by Separate Privacy Policy
The terms state that the company needs information about you to provide services and only uses it where there is a legal basis. For details on what information is collected, how it is used, and user choices, you are directed to the Privacy Policy.
Why it matters: Users must consult a separate Privacy Policy to understand the specifics of data collection, use, and their choices, potentially leading to fragmented information regarding their data privacy.
Our Services are designed to enable you to interact in shared game worlds blended with information from the real world. To provide the Services, we need information about you, and we only use your information where we have a legal basis to do so. Please refer to our [Privacy Policy](https://explore.scopely.com/privacy/en/) to help you understand what information we collect, how we use it and what choices you have when you use our Services.
These findings relate to how subscriptions or services can be canceled or renewed, including terms around automatic renewals, notice periods, and termination processes. Ambiguities or restrictive clauses are highlighted.
medium90% confidence
Company Can Modify or Terminate Virtual Items without Notice
The company has the right to offer, modify, eliminate, and/or terminate Virtual Money, Virtual Goods, Content, and/or Services, or any portion thereof, at any time, without notice or liability.
Why it matters: Users may lose access to purchased virtual currency or goods, or experience changes to them, without prior notice or compensation.
Generally, we have the right to offer, modify, eliminate, and/or terminate Virtual Money, Virtual Goods, the Content, and/or the Services, or any portion thereof, at any time, without notice or liability to you.
If your account is inactive (not used or logged into) for a period of time, the company will notify you via the Services or in the App prior to termination of your account.
Why it matters: Users risk account termination due to inactivity, but will receive a notification beforehand.
If your Account is inactive (i.e., not used or logged-into) for a period of time, we will notify you via the Services or in the App prior to termination of your Account.
This section includes findings that might be unexpected or are commonly overlooked by users. These clauses often contain conditions, limitations, or responsibilities that could impact user rights or experience.
medium90% confidence
Third-Party Payment Terms Govern Virtual Currency Purchases
When you purchase Virtual Money and/or Virtual Goods from an authorized third party, Scopely Explore is not a party to the transaction, and your purchase will be governed by the third party’s payment terms and conditions.
Why it matters: Users must review separate third-party terms of service for purchases made through authorized third parties, which could complicate dispute resolution or refund processes.
When you purchase Virtual Money and/or Virtual Goods from an authorized third party, Scopely Explore is not a party to the transaction and your purchase will be governed by the third party’s payment terms and conditions. Please review the applicable third party’s terms of service for additional information.
If you are a parent and give permission for your child to register for one of the services, you agree to the terms relating to use of the services by your child.
Why it matters: Parents are held responsible for their child's activities when they provide consent for their child to use the services.
IF YOU ARE A PARENT AND YOU GIVE YOUR PERMISSION FOR YOUR CHILD TO REGISTER FOR ONE OF THE SERVICES, YOU THEREBY AGREE TO THE TERMS RELATING TO USE OF THE SERVICES BY YOUR CHILD.
_3.6 Who May Use Our Services_, paragraph 6 · Citation strength: strong
low90% confidence
User Accepts All Risk for Service Use
You agree that your use of the Services is at your own risk.
Why it matters: Users acknowledge and accept that they are solely responsible for any risks associated with their use of the services.
You agree that your use of the Services is at your own risk
This section highlights explicit, source-backed consumer benefits within the policy, such as clear refund windows, advance notice for changes, or meaningful user controls. These provisions are designed to protect users and enhance their experience.
Protection95% confidence
Opt-Out Right for Arbitration and Class Action Waiver
Users have the right to opt out of the agreement to arbitrate within 30 days.
Why it helps: This allows users to retain their right to pursue disputes in court or participate in class action lawsuits, rather than being bound by mandatory individual arbitration.
UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.
If you are a user in the European Economic Area (EEA), the United Kingdom, or any other country that does not allow such arbitration agreement, the mandatory arbitration notice does not apply to you.
Why it helps: Residents in these regions are explicitly exempt from the mandatory arbitration agreement and class action waiver, preserving their legal rights to dispute resolution.
If you are a user in the European Economic Area (“**EEA**”), the United Kingdom, or any other country that does not allow such arbitration agreement, the above notice does not apply to you.