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Plain-English summary
Poe's terms include a mandatory arbitration clause and a waiver of class action rights, meaning disputes must be handled individually outside of court (risk_flags-1). The service can be terminated at any time for any reason, with no refunds for unused points (risk_flags-2). Poe and its bots are provided "as is" without guarantees of proper operation or functionality, and your access is not guaranteed (risk_flags-3). Furthermore, the company explicitly states it is not responsible for the accuracy of bot-generated information or for service errors, disruptions, or outages, and its liability for losses is limited to what you paid in the last twelve months (risk_flags-4, risk_flags-8, risk_flags-6). The service also notes that its features and bots can be changed or removed without notice (risk_flags-7), and using the service may lead to unexpected results, data loss, or other damages (risk_flags-5).
90% confidence
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Risk Flags
Critical terms that can significantly impact users, often involving limitations on rights, potential for unexpected charges, or weakening of consumer protections.
high95% confidence
Mandatory Arbitration and Class Action Waiver
Disputes between you and Quora must be resolved by binding, individual arbitration, and you waive your right to participate in a class action lawsuit or class-wide arbitration.
Why it matters: You cannot sue Quora in court or join a class action lawsuit; instead, you must resolve disputes through individual binding arbitration.
IMPORTANT ARBITRATION NOTICE: IF YOU ARE IN THE UNITED STATES OR CANADA, YOU AGREE THAT DISPUTES BETWEEN YOU AND QUORA WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
Service Can Be Terminated for Any Reason Without Refund for Unused Points
We may suspend or terminate your access to Poe and/or these Poe Terms of Service at any time for any reason or no reason. If you terminate your Poe account, your access to points terminates immediately. Points have no cash value and are non-refundable.
Why it matters: Your account, and access to any unused points you may have, can be terminated by Quora at any time, for any reason, or no reason, without a refund for those points.
. If you terminate your Poe account, your access to points terminates immediately. Purchased Points are subject to our Terms of Sale. You can check your message or points usage by visiting Settings on Poe.
**3. Your Use of Poe.**, paragraph 8 · Citation strength: strong
medium95% confidence
Poe and Bots are Provided "AS IS" Without Guarantees
Poe and bots on Poe may not operate properly, be in final form, or be fully functional; your access to Poe or the bots is not guaranteed and Poe and the bots are provided on an AS IS basis.
Why it matters: You are not guaranteed that Poe or any bots will operate properly, be fully functional, or that you will have access to them, as they are provided to you "AS IS".
Poe or bots on Poe may not operate properly, be in final form, or be fully functional; your access to Poe or the bots is not guaranteed and Poe and the bots are provided on an AS IS basis; and
**3. Your Use of Poe.**, paragraph 7 · Citation strength: strong
medium90% confidence
No Guarantee of Bot Accuracy or Services
Poe does not provide any warranties or guarantees as to the accuracy of any information provided via Poe. Poe does not provide and is not responsible for the content or services available from these bots.
Why it matters: You cannot rely on the accuracy of information from bots on Poe, and Poe is not responsible for the content or services provided by these bots.
. Poe is a platform that enables users to access various third-party bots, but Poe does not provide and is not not responsible for the content or services available from these bots.
**1. A Platform for Open Exploration (Poe).**, paragraph 1 · Citation strength: strong
medium95% confidence
Risk of Unexpected Results, Data Loss, or Damage
Use of Poe or bots on Poe may result in unexpected results, loss of data or communications, or other anticipated or unanticipated damage or loss to you.
Why it matters: Using Poe or its bots could lead to unexpected outcomes, loss of your data or communications, or other damage or loss.
Use of Poe or bots on Poe may result in unexpected results, loss of data or communications, or other anticipated or unanticipated damage or loss to you;
**3. Your Use of Poe.**, paragraph 6 · Citation strength: strong
medium95% confidence
Limited Liability for Losses
Quora's maximum aggregate liability to you for losses or damages related to your use of Poe services is limited to the amount you paid to Quora in the prior twelve (12) months for the Poe services giving rise to the claim.
Why it matters: If you suffer losses or damages due to Poe services, Quora's liability to you is capped at the amount you paid for their services in the last year.
QUORA’S MAXIMUM AGGREGATE LIABILITY TO YOU FOR LOSSES OR DAMAGES THAT YOU SUFFER RELATED TO OR ARISING OUT OF YOUR USE OF THE POE SERVICES OR THESE TERMS IS LIMITED THE AMOUNT YOU PAID TO QUORA IN THE PRIOR TWELVE (12) MONTHS FOR THE POE SERVICES GIVING RISE TO THE CLAIM.
**7. DISCLAIMERS AND LIMITATION OF LIABILITY**, paragraph 1 · Citation strength: strong
medium90% confidence
Service and Features Can Change or Be Removed Without Notice
We may, without notice to you, add or remove features or bots, or limit their use or availability, for any reason in our sole discretion.
Why it matters: Features or bots may be added, removed, or have their availability limited without you being notified beforehand.
WE MAY, WITHOUT NOTICE TO YOU, ADD OR REMOVE FEATURES OR BOTS, LIMIT USE OR AVAILABILITY OF FEATURES OR BOTS ENTIRELY (OR JUST IN CERTAIN PLACES OR FOR SOME USERS) IF THEY CREATE RISK TO QUORA, USERS OF POE, THIRD PARTIES POWERING THE BOTS, NO LONGER MAKE SENSE FROM A BUSINESS PERSPECTIVE OR FOR ANY REASON IN OUR SOLE DISCRETION.
**7. DISCLAIMERS AND LIMITATION OF LIABILITY**, paragraph 2 · Citation strength: strong
medium95% confidence
Quora Not Liable for Service Errors, Disruptions, or Outages
We also cannot guarantee that your use of Poe will be error free, undisrupted or that you will not experience service outages. We are not liable for any errors, disruptions or service outages that may occur.
Why it matters: Quora is not responsible for any errors, disruptions, or service outages you may experience while using Poe.
WE ALSO CANNOT GUARANTEE THAT YOUR USE OF POE WILL BE ERROR FREE, UNDISRUPTED OR THAT YOU WILL NOT EXPERIENCE SERVICE OUTAGES. WE ARE NOT LIABLE FOR ANY ERRORS, DISRUPTIONS OR SERVICE OUTAGES THAT MAY OCCUR.
**7. DISCLAIMERS AND LIMITATION OF LIABILITY**, paragraph 2 · Citation strength: strong
Data Use
Policies on how your data is collected, used, shared, and protected.
medium90% confidence
Broad License for User Content and Bots
By using Poe, you grant Quora a worldwide, non-exclusive, royalty-free, transferable, and perpetual license to use your content and bots for purposes including providing and improving Poe, displaying content to others, and promoting shared content or bots.
Why it matters: You grant Quora a broad and permanent right to use your content and bots globally, free of charge, for various purposes, including promoting them and improving the service.
By using Poe, you grant us a worldwide, non-exclusive, royalty-free, transferable, and perpetual license to use Your Content and Your Bots as stated above.
**4. Your Content.**, paragraph 14 · Citation strength: strong
medium90% confidence
User Content and Bots Used for Service Improvement
We may use Your Content and Your Bots or Apps to provide and improve Poe, including providing your chats to third-party AI Models to generate responses, displaying content to others, making bots available for others, promoting your shared content or bots, and understanding your use of Poe.
Why it matters: Your content and bots may be used to develop and enhance the Poe service, which can include sharing chats with third-party AI models and showing your content to other users.
* Providing your chats, including your questions and prompts, to third-party AI Models to generate responses
**4. Your Content.**, paragraph 8 · Citation strength: strong
Cancellation and Renewal
Details on how subscriptions can be canceled or renewed and relevant policies.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
Unexpected or less obvious clauses that could be problematic for users.
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Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
Terms that protect user rights, privacy, or provide consumer benefits.
Protection95% confidence
Retention of Content Ownership
You retain ownership of Your Content, subject to the non-exclusive rights granted to Quora.
Why it helps: You retain ownership of the content you create and upload, even after granting Quora a license to use it.
You retain ownership of Your Content, subject to the non-exclusive rights granted below.
**4. Your Content.**, paragraph 4 · Citation strength: strong
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