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Plain-English summary
The terms of service for Runway AI include several significant concerns for users. The company requires users to waive their right to class action and jury trials (risk_flags-1), and users have no ownership rights over their accounts or API keys (risk_flags-3). The company also explicitly states it has no obligation to store user content and will not be liable for its deletion (risk_flags-2). Furthermore, the company can terminate services immediately and without notice, and will not be liable for such terminations (risk_flags-4). Finally, content you make public may be retained indefinitely even after account termination (risk_flags-5).
92% confidence
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Risk Flags
5 findings
These are the most critical policy elements that may significantly impact user rights, privacy, or financial well-being.
high95% confidence
Waiver of Class Action and Jury Trial
Users are required to resolve disputes through binding and final arbitration on an individual basis, meaning they cannot pursue disputes or claims as part of a class action or representative proceeding, and they waive their right to a jury trial.
Why it matters: You cannot sue the company in court, join class-action lawsuits, or have a jury trial, which limits your legal recourse.
UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.
Terms of Use Agreement, paragraph 5 · Citation strength: strong
high90% confidence
Company has no obligation to store user content
Unless expressly agreed otherwise in writing, the company has no obligation to store any of Your Content that you Make Available through the Services.
Why it matters: Your content may be deleted or lost at any time without notice, and the company has no responsibility or liability for its deletion or accuracy.
Unless expressly agreed to by Company in writing elsewhere, Company has no obligation to store any of Your Content that you Make Available through the Services. Company has no responsibility or liability for the deletion or accuracy of any Content, including Your Content; the failure to store, transmit or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Services.
Terms of Use Agreement, paragraph 22 · Citation strength: strong
high95% confidence
No Ownership of Account or API keys
You acknowledge and agree that you shall have no ownership or other property interest in your Account or API keys, and all rights in and to your Account or API keys are and shall forever be owned by and inure to the benefit of Company.
Why it matters: You do not own your account or API keys; the company retains full ownership and control over them.
Notwithstanding anything to the contrary herein, you acknowledge and agree that you shall have no ownership or other property interest in your Account or API keys, and you further acknowledge and agree that all rights in and to your Account or API keys are and shall forever be owned by and inure to the benefit of Company.
Terms of Use Agreement, paragraph 16 · Citation strength: strong
high95% confidence
Company can terminate services without notice and without liability
If timely payment cannot be charged to your Payment Provider for any reason, if you have breached any provision of the Agreement, or if Company is required to do so by law, Company has the right to immediately and without notice, suspend or terminate any Services provided to you. The company shall not be liable to you or any third party for any termination of your Account.
Why it matters: Your access to services can be suspended or terminated immediately and without notice, and the company will not be responsible for any damages or losses you incur due to such termination.
If timely payment cannot be charged to your Payment Provider for any reason, if you have breached any provision of the Agreement, or if Company is required to do so by law (e.g., where the provision of the Services is, or becomes, unlawful), Company has the right to, immediately and without notice, suspend or terminate any Services provided to you. You agree that all terminations for cause shall be made in Company’s sole discretion and that Company shall not be liable to you or any third party for any termination of your Account.
Terms of Use Agreement, paragraph 71 · Citation strength: strong
high90% confidence
Content made public may be retained in perpetuity after termination
Upon termination of all Services, your password and all related information, files and Content associated with or inside your Account may be deleted, except any of your content that you previously made available in any “public” areas of the Service may be retained in perpetuity.
Why it matters: Even after you terminate your account, content you've made public may remain permanently accessible to others.
Termination of all Services may also include deletion of your password and all related information, files and Content associated with or inside your Account (or any part thereof), including Your Content; provided that , any of Your Content that you previously Made Available in any “public” areas of the Service may be retained in perpetuity.
Terms of Use Agreement, paragraph 72 · Citation strength: strong
Data Use
3 findings
This section describes how the company collects, uses, and shares your data.
medium95% confidence
No expectation of privacy for transmitted content
You acknowledge and agree that you have no expectation of privacy concerning the transmission of Your Content, including without limitation chat, text, or voice communications.
Why it matters: Any content you transmit, including chat, text, or voice communications, may not be private and you should not expect it to be.
You acknowledge and agree that you have no expectation of privacy concerning the transmission of Your Content, including without limitation chat, text, or voice communications.
Terms of Use Agreement, paragraph 21 · Citation strength: strong
medium95% confidence
User Inputs and Outputs can be used for AI model training
You acknowledge that Inputs and Outputs may be used by the Company to train and improve its AI models, algorithms and related technology, products and services (including for labeling, classification, content moderation and model training purposes). As such, you hereby grant to the Company a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, fully paid, transferable, sublicensable right and license to use any Inputs and Outputs Made Available by you or otherwise generated in connection with your use of the Services at any point, in connection with the purposes described above.
Why it matters: Any inputs you provide and outputs generated through the service may be used by the company for training and improving their AI models, and you grant them a broad license to do so.
You acknowledge that Inputs and Outputs may be used by the Company to train and improve its AI models, algorithms and related technology, products and services (including for labeling, classification, content moderation and model training purposes). As such, you hereby grant to the Company a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, fully paid, transferable, sublicensable right and license to use any Inputs and Outputs Made Available by you or otherwise generated in connection with your use of the Services at any point, in connection with the purposes described above.
Terms of Use Agreement, paragraph 27 · Citation strength: strong
medium95% confidence
Feedback submitted without confidentiality obligation
Submission of any ideas, suggestions, documents, and/or proposals to Company through its suggestion, feedback, wiki, forum, or similar pages is at your own risk, and Company has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback.
Why it matters: Any feedback you provide to the company is at your own risk and is not confidential, meaning the company can use it freely without any obligation to you.
You agree that submission of any ideas, suggestions, documents, and/or proposals to Company through its suggestion, feedback, wiki, forum, or similar pages (“ Feedback ”) is at your own risk and that Company has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback.
Terms of Use Agreement, paragraph 29 · Citation strength: strong
Cancellation and Renewal
1 finding
This section outlines policies related to subscription renewal, cancellation procedures, and associated refunds or fees.
medium95% confidence
No prorated refund upon cancellation
If you cancel your subscription, you may use your subscription until the end of your then-current subscription term; your subscription will not be renewed after your then-current term expires. However, you will not be entitled to receive a prorated refund of any portion of the subscription fee paid for the then-current subscription period unless otherwise stated in these Terms of Use or required by applicable law.
Why it matters: You will not receive a partial refund for the remaining time on your subscription if you cancel, unless explicitly stated otherwise or required by law.
If you cancel your subscription, you may use your subscription until the end of your then-current subscription term; your subscription will not be renewed after your then-current term expires. However, you will not be entitled to receive a prorated refund of any portion of the subscription fee paid for the then-current subscription period unless otherwise stated in these Terms of Use or required by applicable law.
Terms of Use Agreement, paragraph 43 · Citation strength: strong
Gotchas
4 findings
These are policy elements that may be unexpected or disadvantageous to the user, often hidden in plain sight.
high95% confidence
Company can modify or discontinue experimental features without warranty
The Company may offer new “beta” features or tools for users to experiment with. Such features or tools are offered solely for experimental purposes and without any warranty of any kind, and may be modified or discontinued at Company’s sole discretion.
Why it matters: Experimental features you rely on may change, break, or be removed at any time without warning or warranty.
FROM TIME TO TIME, COMPANY MAY OFFER NEW “BETA” FEATURES OR TOOLS WITH WHICH ITS USERS MAY EXPERIMENT. SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE MODIFIED OR DISCONTINUED AT COMPANY’S SOLE DISCRETION. THE PROVISIONS OF THIS SECTION APPLY WITH FULL FORCE TO SUCH FEATURES OR TOOLS.
Terms of Use Agreement, paragraph 56 · Citation strength: strong
medium95% confidence
Company can change terms at any time
The agreement is subject to change by Company in its sole discretion at any time. If you do not agree to any change(s) after such change(s) have been made, you shall stop using the Services. Otherwise, your continued use of the Services constitutes your acceptance of such change(s).
Why it matters: The company can change the terms of service at any time, and your continued use implies acceptance of these changes.
PLEASE NOTE THAT THE AGREEMENT IS SUBJECT TO CHANGE BY COMPANY IN ITS SOLE DISCRETION AT ANY TIME. When changes are made, Company will make a new copy of the Terms of Use available at the Website and any new Supplemental Terms will be made available from within, or through, the affected Service on the Website. We will also update the “Last Updated” date at the top of the Terms of Use. If you do not agree to any change(s) after such change(s) have been made, you shall stop using the Services. Otherwise, your continued use of the Services constitutes your acceptance of such change(s).
Terms of Use Agreement, paragraph 8 · Citation strength: strong
medium95% confidence
Company updates may be required and can be done without notice
Company may require you to accept updates to Services that you have installed on your computer or mobile device. You acknowledge and agree that Company may update the Services with or without notifying you.
Why it matters: The company can force updates to its services, and these updates may occur without prior notification, potentially changing functionality or compatibility.
You understand that our Services are evolving. As a result, Company may require you to accept updates to Services that you have installed on your computer or mobile device. You acknowledge and agree that Company may update the Services with or without notifying you.
Terms of Use Agreement, paragraph 11 · Citation strength: strong
medium90% confidence
Company is not liable for interactions with other users or third-party content
You are solely responsible for your interactions with other users and any other parties with whom you interact. The Company is not responsible for and does not control User Content and makes no warranties with respect to User Content. You use all User Content and interact with other users at your own risk.
Why it matters: You are solely responsible for interactions with other users and third-party content, meaning the company disclaims responsibility for any issues arising from these interactions or content.
. The Services may contain User Content provided by other users including, without limitation, games and interactive media experiences generated in whole or in part by other users. Company is not responsible for and does not control User Content. Company has no obligation to review or monitor, and does not approve, endorse or make any representations or warranties with respect to, User Content. You use all User Content and interact with other users at your own risk.
Terms of Use Agreement, paragraph 34 · Citation strength: strong
Protections
2 findings
These are policy elements that are advantageous to the user, such as explicit commitments to privacy, data security, or user rights.
Protection90% confidence
Minimum Age Requirement with Guardian Permission
You represent that you are at least thirteen (13) years old. If you are under 18 or not of legal age, you must have your parent or legal guardian’s permission if you want to use the Services.
Why it helps: This clause indicates a commitment to protecting minors by requiring parental or guardian permission for users under 18 or not of legal age.
You represent that you are (i) at least thirteen (13) years old, (ii) of legal age to form a binding contract, and (iii) not a person barred from using the Services under the laws of the United States, your place of residence or any other applicable jurisdiction. If you are under 18 or not of legal age, you must have your parent or legal guardian’s permission if you want to use the Services.
Terms of Use Agreement, paragraph 15 · Citation strength: strong
Protection90% confidence
Commercial Use of Outputs Permitted
Subject to your compliance with the Agreement, the Company does not restrict your commercial use of your Outputs.
Why it helps: Users are allowed to use the outputs generated from the services for commercial purposes, providing flexibility and value.
Subject to your compliance with the Agreement, the Company does not restrict your commercial use of your Outputs.
Terms of Use Agreement, paragraph 27 · Citation strength: strong
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