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Terms of service

SoFi

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Score20.0
Reviewed
Policy typeTerms of service
Concern findings10
Protections0
Source supportStrong

Source provenance

Verified official source
Retrieved
Published

Snapshot hash 6f4a29385e7255f28f25678430f541dfbffa70aebfc5a4669e82ccf150477aad

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

SoFi terms include critical risk factors: * SoFi disclaims responsibility for unauthorized account access if credentials are compromised or their system is breached (risk_flags-1). * SoFi acknowledges its systems are not 100% secure against all attacks (risk_flags-2). * SoFi limits its liability for various issues including site unavailability and unauthorized interception of information (risk_flags-3). * SoFi can suspend or terminate accounts at its sole discretion, for any or no reason, without prior notice (risk_flags-4). * SoFi will not be liable for any account termination (risk_flags-5). * Claims against SoFi must be filed within one year or they are permanently barred (risk_flags-6). * SoFi may change its Terms of Use without direct notice to users, requiring users to proactively check for updates (risk_flags-7). * SoFi does not provide financial advice or assess the suitability of products for users (risk_flags-8). * SoFi does not guarantee the accuracy of information on its site and disclaims liability for errors (risk_flags-9).

92% confidence

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Risk Flags

Critical issues that users should be aware of, such as limitations on liability, arbitration clauses, or other clauses that may significantly impact user rights.

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SoFi is not liable for unauthorized access or use of accounts from compromised credentials.

The user agrees to accept the risk of unauthorized access and use of their account if their credentials are guessed, stolen, intercepted, or if SoFi’s system is breached or used without proper authorization. SoFi is not responsible for any unauthorized access to or use of your account.

Why it matters: If your account credentials are compromised, SoFi states it is not responsible for any unauthorized access or use of your account.

You agree to accept the risk of unauthorized access and use of your account if your credentials are guessed, stolen, intercepted, or if SoFi’s system is breached or used without proper authorization. If you learn of any unauthorized use of your password or account, you must contact us immediately (using contact information on our SoFi Site). SoFi is not responsible for any unauthorized access to or use of your account.

**General Terms**, paragraph 8 · Citation strength: strong

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SoFi is not 100% secure against all possible attacks.

SoFi acknowledges and agrees that its systems are not 100% secure against every possible attack.

Why it matters: There is a risk that SoFi's systems may not be fully secure against all types of cyberattacks, potentially exposing user data or financial information.

SoFi’s obligation is to use reasonable information security measures, and you acknowledge and agree that SoFi’s systems are not 100% secure against every possible attack.

**General Terms**, paragraph 9 · Citation strength: strong

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SoFi limits its liability for various issues including site availability, unauthorized interception of information, and transaction failures.

SoFi states it will not be responsible if users are unable to use the site, if information is intercepted by an unauthorized person, or for losses arising from compatibility problems or failure to confirm transactions.

Why it matters: You may bear the risk of losses if the SoFi Site is unavailable, if your information is intercepted by unauthorized persons, or if transactions are not confirmed, as SoFi limits its liability in these situations.

In no event shall SoFi (and all related parties) be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising or in connection with use of the SoFi Site. In addition, you agree:

**General Terms**, paragraph 36 · Citation strength: strong

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SoFi may suspend or terminate accounts at its sole discretion for various reasons.

SoFi reserves the right to suspend, cancel, or terminate your use of the SoFi Site and any product or service at its sole and absolute discretion, at any time, for any or no reason, and with or without prior notice.

Unilateral amendmentAccount termination without notice

Why it matters: Your access to SoFi services can be terminated without notice and for reasons solely determined by SoFi, potentially disrupting your financial activities.

SoFi may, in its sole and absolute discretion, at any time, for any or no reason, and with or without prior notice, suspend or terminate your use of the SoFi Site and the rights afforded to you hereunder. If you fail to comply with any terms and conditions of this Agreement, then your access to the SoFi Site and any rights afforded to you may be automatically terminated, without any notice to you or other action by SoFi.

**General Terms**, paragraph 44 · Citation strength: strong

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SoFi will not be liable for termination of your account.

You agree that SoFi will not be liable to you or any third party for any termination of your account or access.

Why it matters: If your account is terminated, SoFi states it will not be responsible for any resulting liabilities to you or any third party.

You agree that SoFi will not be liable to you or any third party for any termination of your account or access.

**General Terms**, paragraph 45 · Citation strength: strong

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Claims against SoFi must be filed within one year or they are barred.

Any claim or cause of action arising out of or related to use of the SoFi Site, the SoFi App, or these Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Why it matters: Your ability to pursue legal action against SoFi is severely limited to a one-year window from when the issue arose, after which any claims are permanently forfeited.

You agree that regardless of any statute, regulation, or law to the contrary, any claim or cause of action you may have arising out of or related to use of the SoFi Site, the SoFi App, or these Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred.

**General Terms**, paragraph 50 · Citation strength: strong

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SoFi is not required to provide notice for changes to the Terms of Use.

SoFi may change this Terms of Use Agreement from time to time by posting a current version on the SoFi website without delivering any notice to you.

Why it matters: SoFi can change its terms without directly notifying you, meaning you need to proactively check their website to stay informed about changes to your rights and obligations.

SoFi may change this Terms of Use Agreement from time to time by posting a current version on the SoFi website without delivering any notice to you.

**General Terms**, paragraph 1 · Citation strength: strong

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SoFi does not give financial advice.

SoFi states they have not reviewed your financial situation, do not attempt to understand your full financial situation, and will not attempt to select offers, products, or services that are suitable for you.

Why it matters: SoFi does not assess your individual financial situation or suitability for their products, placing the full responsibility on you to determine if their offerings align with your financial needs.

SoFi has NOT reviewed your financial situation, SoFi does not attempt to understand your full financial situation, and SoFi will not attempt to select offers, products, or services that are suitable for you.

**General Terms**, paragraph 32 · Citation strength: strong

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SoFi does not warrant the accuracy or completeness of information on its site.

SoFi does not warrant the accuracy, adequacy or completeness of the information provided on the SoFi Site and expressly disclaims liability for any errors or omissions in such information.

Why it matters: Information on the SoFi Site may contain inaccuracies or omissions, and SoFi disclaims responsibility, meaning you cannot rely solely on the provided information for critical financial decisions.

SoFi does not warrant the accuracy, adequacy or completeness of the information provided on the SoFi Site and expressly disclaims liability for any errors or omissions in such information.

**General Terms**, paragraph 52 · Citation strength: strong

Data Use

How the company collects, uses, and shares your data with others, including for advertising or other commercial purposes.

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SoFi may contact you for marketing purposes.

You agree that SoFi may contact you to tell you about and to offer products or services SoFi believes might be of interest to you.

Why it matters: SoFi may send you marketing communications for products or services they believe you might be interested in.

Marketing. You agree that SoFi may contact you to tell you about and to offer products or services we believe might be of interest to you.

**General Terms**, paragraph 14 · Citation strength: strong

Cancellation and Renewal

Terms related to account cancellation, automatic renewals, and associated procedures or fees.

Not clearly stated: The document provides a link to an FAQ page for deleting a SoFi account but does not specify cancellation procedures or refund policies within these terms.

Gotchas

Potentially tricky clauses that might be obscure or have unexpected consequences for users, such as clauses that shift responsibility to the user.

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Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.

Protections

Commitments or features that benefit the user or protect their rights.

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No source-backed concerns shown

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