Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
This document outlines several significant risks for users. It mandates binding individual arbitration for all disputes, removing your right to sue in court or participate in class-action lawsuits (risk_flags-1, risk_flags-2, risk_flags-3, risk_flags-4). This arbitration requirement also extends to third parties and guests. Additionally, Uber can terminate your account at any time for any reason (cancellation_renewal-1) and can change the terms, with your continued use signifying agreement. When using Autonomous Vehicle services, audio, video, and sensor recordings are made and owned by Uber (data_use-1, data_use-2), and these services carry inherent risks of unreliability and discomfort (risk_flags-6). Finally, Uber is not responsible for third-party websites or services accessed through their platform, and you will not be warned when you leave the Uber app (gotchas-1, gotchas-2).
90% confidence
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Risk Flags
2 findings
Critical issues that users should be aware of, such as limitations on legal recourse or automatic consent to significant terms.
high95% confidence
Binding arbitration for all disputes
You and Uber agree that any dispute, claim, lawsuit, or controversy in any way arising between you and Uber will be settled by binding individual arbitration between you and Uber, and not in a court of law.
Why it matters: All disputes you have with Uber will be resolved through individual binding arbitration, bypassing traditional court proceedings.
You and Uber agree that any dispute, claim, lawsuit, or controversy in any way arising between you and Uber will be settled by binding individual arbitration between you and Uber, and not in a court of law.
Autonomous Vehicles depend upon emerging technologies and could become inoperable or inaccessible for a period of time or may function erratically or improperly with little to no advance notice, and you and your guests may not always be delivered to your intended destination(s) or may experience inconveniences, interruptions, or discomfort related to the AV Service.
Why it matters: Autonomous Vehicle services may not operate reliably, potentially leading to missed destinations, interruptions, or discomfort without prior warning.
Autonomous Vehicles depend upon emerging technologies and could become inoperable or inaccessible for a period of time or may function erratically or improperly with little to no advance notice, and you and your guests may not always be delivered to your intended destination(s) or may experience inconveniences, interruptions, or discomfort related to the AV Service.
Third-Party Services and Content, paragraph 1 · Citation strength: strong
Data Use
1 finding
How the company collects, uses, shares, and protects your data.
medium90% confidence
Autonomous Vehicle service recordings
When you use AV Services, audio, video, and other sensor recordings may be generated by the AV’s systems for safety, security, or service quality purposes. By using the AV Services, you consent to such recordings.
Why it matters: Your use of Autonomous Vehicle services means you agree to allow audio, video, and sensor recordings for safety, security, and service quality.
When you use AV Services, audio, video, and other sensor recordings may be generated by the AV’s systems for safety, security, or service quality purposes. By using the AV Services, you consent to such recordings.
Third-Party Services and Content, paragraph 1 · Citation strength: strong
Cancellation and Renewal
1 finding
Terms related to account termination, subscription cancellation, and automatic renewals.
medium95% confidence
Immediate termination at Uber's discretion
Uber, in its sole discretion, may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.
Why it matters: Uber can end your access to their services at any time, for any reason, and without prior warning.
Uber, in its sole discretion, may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.
Potentially overlooked clauses that could be unfavorable to the user.
medium95% confidence
Third-party site terms and conditions apply without warning
Once you click on a link to access Out-of-App Experiences, you will be subject to the terms and conditions and privacy policy of that website, destination, or Out-of-App Experience provider, which are different from Uber’s. Uber will not warn you that you have left the Services or that you are subject to the terms and conditions (including privacy policies) of another website, destination, or Out-of-App Experience provider.
Why it matters: When you leave the Uber app through a link, you will be subject to the terms and privacy policies of other sites, and Uber will not notify you of this transition.
Once you click on a link to access Out-of-App Experiences, you will be subject to the terms and conditions and privacy policy of that website, destination, or Out-of-App Experience provider, which are different from Uber’s. Uber will not warn you that you have left the Services or that you are subject to the terms and conditions (including privacy policies) of another website, destination, or Out-of-App Experience provider.
Third-Party Services and Content, paragraph 1 · Citation strength: strong
Protections
0 findings
Clauses that protect the user or offer them specific benefits.
✓
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