Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
The service agreement contains several clauses that may pose risks to users. Your account can be terminated or suspended at any time, with or without notice, and your content removed. You are also explicitly responsible for damages caused by any guests you invite to use your device or service. Service updates may occur automatically and without prior notice, and the company disclaims all warranties regarding the reliability and accuracy of its services, including those from third-party integrations. The service may also be unavailable due to circumstances beyond the company's control, and they are not liable for damages caused by such interruptions. Additionally, accounts are not transferable if you transfer your device to a new owner, and information collected through third-party services is governed by those third parties' privacy policies.
92% confidence
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Risk Flags
5 findings
Critical issues that users should be aware of, such as significant limitations on liability, broad rights to terminate user accounts, or mandatory arbitration clauses. These terms often have a substantial impact on user rights and consumer protections.
high95% confidence
Account termination without notice
Your account is subject, in our sole discretion, to termination or suspension at any time. The company can remove your content from the Service at any time for any reason (including, without limitation intellectual property claims) or no reason at all.
Why it matters: The company can terminate or suspend your account, remove your content at any time, with or without cause, and with or without notice. This could lead to a sudden loss of access to services and content.
Your account is subject, in our sole discretion, to termination or suspension at any time (see “Termination” below for more details).
**August Terms of Service**, paragraph 17 · Citation strength: strong
medium95% confidence
Responsibility for guest's actions
When you invite guests or service providers to use your Device or Service, you assume all responsibility for their use, and any damages that they may cause you, August, or any third party.
Why it matters: You are fully responsible for any damages or issues caused by guests or service providers you invite to use your device or service, which could lead to unexpected liabilities.
WHEN YOU INVITE GUESTS OR SERVICE PROVIDERS TO USE YOUR DEVICE OR SERVICE, YOU ASSUME ALL RESPONSIBILITY FOR THEIR USE, AND ANY DAMAGES THAT THEY MAY CAUSE YOU, AUGUST, OR ANY THIRD PARTY. CHOOSE YOUR INVITED GUESTS AND SERVICE PROVIDERS CAREFULLY!
**Termination and Service Changes**, paragraph 14 · Citation strength: strong
medium90% confidence
Updates may occur automatically without additional notice
We may from time to time update the Services, including bug fixes, new functionality, or modifications, and these may occur automatically without additional notice. You consent to these Updates and agree to install them promptly if asked.
Why it matters: Service updates, including new functionality or modifications, may be deployed automatically without prior notice, potentially changing how the service functions or introducing new terms. Failure to install requested updates may expose you to security risks or limit service availability.
Please note that we may from time to time update the Services, including without limitation, by providing bug fixes, new functionality, or modifications (collectively “Updates”), and that these may occur automatically without additional notice. You hereby consent to these Updates. If you do not, please stop using the Services. We may also ask you to install Updates yourself, and you agree to do so promptly. Failure to install these Updates may expose you to security risks and/or limit our ability to provide the Services to you. Updates are subject to these Terms together with any additional terms that may be provided with such Update.
**August Terms of Service**, paragraph 22 · Citation strength: strong
medium95% confidence
Disclaimer of warranties for services
The services are provided "as is" and "as available," and August expressly disclaims any warranties of any kind, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. They do not warrant that defects will be corrected or that services will meet your requirements, be compatible, available uninterrupted, or be accurate or reliable.
Why it matters: The service makes no guarantees about the reliability, accuracy, or continuous availability of its services and disclaims most warranties. This means that if the service has defects, malfunctions, or does not meet your expectations, the company is not responsible.
OR WRITTEN, OBTAINED BY YOU FROM AUGUST OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY.
**Termination and Service Changes**, paragraph 12 · Citation strength: strong
medium95% confidence
No warranty for third-party products/services
August does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through or in connection with their devices or services, including "Other Services" or hyperlinked websites.
Why it matters: The company does not take responsibility for third-party products or services integrated with or linked from their services. If you encounter issues with these third-party offerings, the company will not be liable for any damages or losses.
AUGUST DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH OR IN CONNECTION WITH THE DEVICES OR SERVICES (INCLUDING, BUT NOT LIMITED TO, “OTHER SERVICES” OR THIRD PARTY PRODUCTS AND SERVICES CONNECTED THROUGH OUR SERVICE) OR ANY HYPERLINKED WEBSITE OR SERVICE, AND AUGUST WILL NOT BE A PARTY TO ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF SUCH PRODUCTS OR SERVICES.
**Termination and Service Changes**, paragraph 15 · Citation strength: strong
Data Use & Sharing
3 findings
Policies regarding the collection, processing, and sharing of user data, including personal data and content. This section highlights how your data might be used, who it might be shared with, and any potential implications for your privacy.
medium95% confidence
License to user content for use and publication
You grant August an unrestricted, transferable license to use any feedback, comments or suggestions that you provide without limitation. You grant a non-exclusive, royalty-free, perpetual, irrevocable, worldwide, transferable license to August of all patent, trademark, trade secret, copyright or other proprietary rights in and to your content for use and publication on the Service pursuant to these Terms.
Why it matters: You grant August a broad, irrevocable license to use, reproduce, modify, adapt, publish, and distribute your content and feedback for any purpose without compensation. This includes any photos, doorbell videos, comments or suggestions you provide to the service.
You are solely responsible for all your content that you upload, post, email, transmit, or otherwise disseminate using, or in connection with, the Services, or that you contribute in any manner to the Services, such as photos of yourself and doorbell videos; you represent and warrant that you have all rights necessary to do so, in the manner in which you contribute it; and you hereby grant a non-exclusive, royalty-free, perpetual, irrevocable, worldwide, transferable license to August of all patent, trademark, trade secret, copyright or other proprietary rights in and to your content for use and publication on the Service pursuant to these Terms.
**Content on the Services**, paragraph 2 · Citation strength: strong
medium90% confidence
Information collected via third-party services is governed by third-party policies
When information is shared with linked third-party services, its use will be governed by the third party’s privacy policy and not by August’s Privacy Policy.
Why it matters: If you connect third-party services, any information shared with them will be subject to their privacy policies, not August's, potentially exposing your data to different privacy practices.
Once this information is shared with the Other Services, its use will be governed by the third party’s privacy policy and not by our Privacy Policy.
**Content on the Services**, paragraph 9 · Citation strength: strong
medium90% confidence
Owner of device can see guest information and revoke access without notice
The owner or controller of the device may see information about guests' use and access of the Device and Services and may revoke or limit access rights in their discretion without notice.
Why it matters: As a guest, the device owner can monitor your usage and revoke your access to the device or services without any prior notice, which may result in a sudden loss of access.
Moreover, guests should be aware that the owner or controller of the device may see information about their use and access of the Device and Services and may revoke or limit access rights in their discretion without notice.
**Content on the Services**, paragraph 6 · Citation strength: strong
Cancellation & Renewal
1 finding
Terms related to subscription cancellation, service termination, and automatic renewals. This section helps users understand how to stop using the service, what happens to their account afterward, and any obligations they might have.
medium95% confidence
Account is not transferable to a new owner
If you transfer your Device to a new owner, your account is not transferable, and the new owner will have to register for a separate account to use the Services.
Why it matters: If you sell or give away your device, your service account cannot be transferred with it. A new owner will need to create a new account to use the services, meaning your prior settings, data, or linked services will not carry over.
If you transfer your Device to a new owner, please note that your account is not transferable, and the new owner will have to register for a separate account to use the Services.
**Termination and Service Changes**, paragraph 2 · Citation strength: strong
Gotchas
1 finding
Potentially overlooked clauses that might negatively impact user experience or rights, such as indemnification clauses, disclaimers of responsibility for third-party actions, or specific technical requirements that could limit service use.
medium95% confidence
Service unavailability for various reasons
The services may not be available all the time and are subject to sporadic interruptions and failures for reasons beyond August’s control, including Wi-Fi/mobile network failures, service provider uptime, and acts of God. August is not responsible for any damage allegedly caused by the failure or delay of the Services to reflect current status or notifications.
Why it matters: The services may experience frequent interruptions and failures due to various circumstances beyond the company's control, such as network issues or third-party service problems. The company is not responsible for any damages resulting from these service disruptions or delays in notifications.
Our aim is to make the Services highly reliable and available; however, they may not be available all of the time. The Services are subject to sporadic interruptions and failures for a variety of reasons beyond August’s control, including without limitation, your Wi-Fi and mobile network failures and coverage limitations, service provider uptime, and acts of God. Further, our Services rely on or interoperate with a number of third-party products and services.
**Termination and Service Changes**, paragraph 6 · Citation strength: strong
Protections
0 findings
Beneficial clauses for users, such as strong data privacy commitments, clear refund policies, or guarantees of service availability. These terms enhance user rights and provide safeguards.
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