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Plain-English summary
VIZ Media's Terms of Use include several significant concerns for users. The company reserves the right to terminate your access to the Sites at any time, for any reason, with or without cause, if they believe you have violated the terms (risk_flags-1). All disputes, claims, or controversies are to be resolved through final and binding arbitration, rather than in court (risk_flags-2). You also waive your right to participate in class action lawsuits and your right to a jury trial. Furthermore, you are responsible for indemnifying VIZ Media for any losses, expenses, or damages resulting from your use of the site or violation of the terms (risk_flags-5). Digital product purchases are generally non-refundable, with a limited exception for EU/UK residents who have not consumed the content within a statutory cancellation period (risk_flags-8). You use the Sites at your own risk, and your sole remedy for dissatisfaction is to stop using them (risk_flags-6).
90% confidence
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Risk Flags
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Clauses that indicate potential risks or significant disclaimers for the user.
high95% confidence
Unilateral Termination of Agreement
VIZ Media can immediately terminate the Terms of Use and your access to the Sites for any reason, with or without cause, if they believe you have violated the Terms.
Why it matters: Your access and right to use the Sites can be revoked immediately, with or without cause, at VIZ Media's discretion if they believe you have violated the Terms of Use. Upon termination, you must destroy all materials obtained from the Sites.
VIZ Media reserves the right to immediately terminate these Terms of Use, and/or your access to and use of the Sites or any portion thereof, at any time and for any reason, with or without cause, including without limitation, if VIZ Media believes, in its sole discretion, that you have violated or acted inconsistently with these Terms of Use. Upon such termination, your right to use the Sites shall immediately cease, and you shall destroy all Materials obtained from the Sites and all copies thereof, whether made under these Terms of Use or otherwise.
You and VIZ Media agree that any disputes related to the Terms of Use, the Sites, or your use of them will be resolved through final and binding arbitration, not in court, except for small claims court if eligible.
Why it matters: You waive your right to pursue disputes in court and must resolve most issues through binding arbitration, potentially limiting your legal options and access to the court system.
You and VIZ Media agree that any dispute, claim, or controversy arising out of or relating to these Terms of Use, the Sites, or your use of the Sites (collectively, "Disputes") will be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
You agree to indemnify, defend, and hold harmless VIZ Media and its affiliates from losses, expenses, damages, and costs (including attorney's fees) resulting from your use of the Site or any violation of the Terms of Use.
Why it matters: You are responsible for covering VIZ Media's legal costs and damages if your actions on the Site or violations of the Terms lead to losses or expenses for them.
You agree to indemnify, defend and hold harmless, VIZ Media, it affiliates, and their respective officers, directors, employees, agents, licensors, representatives, and third party providers to the Sites from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from (a) your use of, or activities in connection with, the Site, or (b) any violation of these Terms of Use by you.
Your use of the Sites is at your own risk. If you are dissatisfied with the Sites or Terms of Use, your only remedy is to stop using them.
Why it matters: You use the Sites at your own risk, and if you're unhappy with the service, your only recourse is to stop using it, potentially leaving you without other options for compensation or resolution.
Your use and browsing of the Sites is at your risk. If you are dissatisfied with anything contained in the Sites, or with and of these Terms of Use, your sole and exclusive remedy is to discontinue accessing and using the Sites.
Exclusion of Liability for Third-Party Interactions
VIZ Media is not responsible or liable for any loss or damage resulting from your dealings or participation in promotions with advertisers or other third parties found on or through the Sites.
Why it matters: If you experience any loss or damage from interacting with third-party advertisers or promotions on the Sites, VIZ Media is not responsible.
Your correspondence or business dealings with, or participation in promotions of, advertisers or other third parties found on or through the Sites, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser or other third party. VIZ Media shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence, acts or omissions of such advertisers or third parties on the Sites.
solicits personally identifiable information from anyone under 18;, paragraph 14 · Citation strength: strong
medium95% confidence
No Refunds for Digital Purchases (with EU exception)
All digital product purchases are final and no refunds will be given, unless you reside in the European Union, United Kingdom, or another jurisdiction with a statutory cancellation period, and have not yet consumed the digital content.
Why it matters: Generally, you cannot get a refund for digital product purchases. If you are in the EU/UK or similar jurisdiction, you might be able to get a refund if you haven't consumed the content during a 'cooling-off' period, but accessing content waives this right.
All digital product purchases are final and no refunds will be given. If you reside in the European Union, United Kingdom, or another jurisdiction where applicable law provides for a statutory cancellation or "cooling-off" period, you may cancel your purchase and receive a full refund within the statutory period, provided that you have not logged in, accessed, downloaded, streamed, or otherwise begun to consume the digital content. By accessing or consuming digital content before the expiration of the statutory cancellation period, you expressly consent to the immediate performance of the contract and acknowledge that you will lose your right of withdrawal.
solicits personally identifiable information from anyone under 18;, paragraph 16 · Citation strength: strong
low90% confidence
Information Provided by You Must Be Accurate
If any information you provide is untrue, inaccurate, not current, or incomplete, VIZ Media reserves the right to terminate your use of their Sites.
Why it matters: You must ensure all information provided to VIZ Media is accurate and up-to-date, or your account and access to the Sites could be terminated.
You acknowledge that, if any information provided by you is untrue, inaccurate, not current, or incomplete, we reserve the right to terminate your use of our Sites.
VIZ Terms of Use, paragraph 10 · Citation strength: strong
Data Use
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Clauses that describe how the company collects, uses, shares, or sells user data.
✓
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No data-use concerns flagged
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Cancellation and Renewal
All clear
Clauses that describe how a user can cancel a subscription or service, and any auto-renewal terms.
✓
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No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
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Potentially unfair or surprising clauses that may be detrimental to the user.
✓
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No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
2 findings
Clauses that offer explicit benefits or strong protections to the user.
Protection95% confidence
Opt-Out of Arbitration
You may opt out of the binding arbitration agreement by sending written notice to privacypolicy@viz.com within thirty (30) days of first accepting the Terms of Use, including your name, mailing address, and a clear statement of your wish to opt out.
Why it helps: This clause allows you to retain your right to resolve disputes in court rather than through binding arbitration, if you opt out within the specified timeframe. This preserves your access to the traditional legal system for dispute resolution.
You may opt out of this arbitration agreement by sending written notice to privacypolicy@viz.com within thirty (30) days of first accepting these Terms of Use. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of this arbitration agreement.
VIZ Media has adopted and implemented a policy to terminate users, members, and account holders who infringe the rights of copyright holders in appropriate circumstances.
Why it helps: This policy aims to protect copyright holders by removing infringing users, which can contribute to a more legally compliant and respectful environment on the platform.
VIZ Media respects the rights of all copyright holders and in this regard, VIZ Media has adopted and implemented a policy that provides for the termination in appropriate circumstances of users, members and account holders who infringe the rights of copyright holders.
solicits personally identifiable information from anyone under 18;, paragraph 21 · Citation strength: strong
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